Owns the end-to-end lifecycle for embedded payments products, from strategy and ideation through launch, production support, and enhancements. Defines goals, requirements, KPIs, backlogs, and user stories while partnering with technology, design, analytics, engineering, testing, risk, legal, and compliance teams. Ensures product quality, scalability, resiliency, regulatory controls, and customer value through release reviews, performance monitoring, issue prioritization, and remediation planning.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within Embedded Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities:
- Collaborate with Product, Technology, Design and Analytics partners to develop and deliver product and platform strategies from 0-1
- Own and manage the product delivery lifecycle from ideation to production.
- Define product goals, with clear requirements and KPIs that can be converted into user stories and process flows for the development team and other stakeholders
- Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs
- Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready
- Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization
- Monitor performance against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
- Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)
Required qualifications, capabilities, and skills:
- 7+ years of experience in financial services and/or product management
- Deep experience in the financial technology or payments industry, with a strong understanding of payment flows, digital wallets, and money movement.
- Proven track record of driving change and delivering results within large, highly matrixed organizations; adept at navigating ambiguity and structuring complex problems.
- Exceptional stakeholder management and collaboration skills; able to influence and align cross-functional and executive teams.
- Demonstrated leadership in building scalable platforms and driving customer-centric innovation.
- Outstanding verbal and written communication skills, with experience presenting to senior leadership.
- Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies.
- Experience managing risk and controls at scale.
- Bachelor’s or Master’s degree in Computer Science, Engineering, Business Administration, or comparable field of study.
Preferred qualifications, capabilities, and skills:
- Candidates with Fintech background or payment platform experience strongly preferred.
- Demonstrated prior experience working in a highly matrixed, complex organization
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
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