Ready to be a Titan?
Join ServiceTitan’s Demand Generation team as an Email Marketing Specialist, where you will participate in the development and execution of email marketing campaigns or promotions targeted at existing or potential consumers.
What you’ll do:
Manage, design, and execute marketing automation campaigns required for emails; including development, setup, targeting, proofing, testing to audiences, and creative (as needed).
Own segment specific email marketing strategies, feedback, and optimization opportunities. Personalization, using AI software tools, will be a critical area of focus and opportunity.
Create and manage successful campaigns to various segment lists for both mobile and web.
Utilize organizational skills that include the ability to set priorities and handle multiple projects efficiently; follow marketing schedules and meet deadlines; and work effectively in a fast-paced, creative environment.
Analyze performance metrics, providing recommendations to improve effectiveness of campaigns, drive engagement, generate leads, grow revenue, and educate customers.
Follow email marketing calendar to ensure that requests and deadlines are met.
Research and stay up to date on the latest email trends, competitor campaigns, and email best practice and ensure emails follow industry policies and best practices.
What you'll bring:
2+ years proven experience as a marketing specialist or similar role
Experience with using AI software tools is a must. Gemini, ChatGPT, and Claude
Demonstrable experience in marketing data analytics and tools
Solid computer skills, including Google Workspace and email marketing software (Marketo, Hubspot)
Well-organized and detail oriented
Exceptional communication, presentation and writing skills
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.
Our Commitment to Inclusion:
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. ServiceTitan is an equal opportunity employer. We do not discriminate against employees based on race, colour, religion, creed, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), marital status, family status, sexual orientation, or any other characteristic protected by applicable provincial legislation.
Accommodations are available on request for candidates taking part in all aspects of the selection process.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
A Note on the Application & Hiring Process:
This position advertised is for an existing vacancy. We are currently seeking a qualified candidate to fill this position and will be reviewing applications on a rolling basis.
Compensation Disclosure:
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected compensation for this role for candidates residing in Canada is between $71,800 CAD - $107,800 CAD. Actual compensation for an individual may vary depending on many factors, including skills, performance over time, business needs, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits. This position may also be eligible for a bonus.
Personal Information:
ServiceTitan collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as for legal compliance. You can review further details of such collection and use in our Privacy Policy
