Jobs at ServiceTitan

Generate enterprise pipeline through outbound calling, inbound lead qualification, strategic prospect engagement, campaign management, needs assessment, demo scheduling, and sales-cycle support. Maintain account and deal organization, collaborate with internal teams, identify market opportunities, and meet individual quotas and conversion metrics. The role supports complex enterprise sales cycles and may require travel, with hybrid office attendance for candidates near a hub.

Generate new business through outbound calls and emails, qualify leads, conduct discovery conversations, and schedule product demonstrations for Account Executives. Manage sales activity and pipeline using sales technology, collaborate on sales strategies, and continuously improve through coaching, role-play, and feedback. The role includes structured onboarding and training in sales methodology, the trades industry, customer personas, and the company’s technology stack.

Generate pipeline and revenue by engaging existing ServiceTitan customers, identifying unmet needs, demonstrating add-on products, booking calls for Account Executives, maintaining accurate records, supporting campaigns, and collaborating with sales, customer success, and support teams. The role involves approximately 30 outbound calls daily, personalized email outreach, discovery, objection handling, and domestic travel for onsite visits.

Provide front-line technical support for ServiceTitan Financials via phone, chat, email, and screen-share. Troubleshoot accounting workflows and integrations (QuickBooks, Sage Intacct), advise on accounting best practices, resolve complex financial cases, and prevent escalations while guiding customers on reporting and month-end procedures.

The Sales Development Flex Manager leads and develops SDR teams, drives pipeline strategy, and recruits new members while managing team performance and strategy across multiple assignments.

The Marketing Development Representative identifies and engages prospective customers, qualifies leads, and sets meetings with Account Executives to drive sales success.

Lead global compensation strategy, including bonus, long-term incentive, equity, compensation structures, modeling, budgets, tools, and enablement. Partner with Finance, Legal, Talent Management, recruiting, and business leaders on program design, board approvals, pay-for-performance, offers, and employee understanding. Monitor market trends, pay transparency legislation, AI developments, and workforce shifts while improving compensation technology, automation, and employee and manager experiences.

Leads the enterprise workforce planning function, building forecasting, headcount, capacity, and scenario models. Partners with Finance, HR, Talent Acquisition, and business leaders on workforce costs, budgets, recruitment strategy, and planning governance. Owns workforce planning data infrastructure, pipelines, dashboards, and reporting, while redesigning manual processes into scalable systems. Influences senior stakeholders, delivers executive-ready analysis, and translates workforce data into strategic recommendations.

Supports industry and brand partnerships through co-marketing, brand strategy, content, campaigns, events, and storytelling. Coordinates partner-hosted speaking opportunities, tracks brand and media performance, and collaborates with Communications, Executive Marketing, and partner teams to align messaging. The role manages multiple partner relationships and uses marketing technology and analytics platforms to measure campaign impact and audience reach.