Teams at ServiceTitan

Provide front-line technical support for ServiceTitan Financials via phone, chat, email, and screen-share. Troubleshoot accounting workflows and integrations (QuickBooks, Sage Intacct), advise on accounting best practices, resolve complex financial cases, and prevent escalations while guiding customers on reporting and month-end procedures.

Provide first‑contact technical support via phone, chat, email, and screen share; troubleshoot and resolve customer issues; use Salesforce Support Console and support tools; develop product expertise, create workflows, prevent escalations, and deliver high‑quality solutions quickly.

The Sales Development Flex Manager leads and develops SDR teams, drives pipeline strategy, and recruits new members while managing team performance and strategy across multiple assignments.