TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Registered Social Worker or Psychotherapist
Location: Alliston, Ontario (On-site Probation & Parole office), Barrie, Ontario
Job Function: Clinical / Health
Status: Independent Contractor
Schedule:
2 days per month (1 full day, biweekly, 14 hours/month)
Join Our Team
In partnership with the Ministry of the Solicitor General, TELUS Health is seeking a Registered Social Worker or Registered Psychotherapist to support individuals navigating complex life challenges. These may include mental health issues, substance use, social exclusion, and involvement with the justice system.
This is an opportunity to be part of a purpose-driven initiative that directly contributes to individual transformation and the well-being of the community.
The Difference You'll Make
What You'll Do
Clinical Responsibilities
Engage with clients within required timelines based on their assigned risk level and referral protocol.
Collaborate with clients and referral agents to clarify counselling goals and expectations.
Conduct comprehensive assessments and develop individualized treatment plans.
Deliver short- to medium-term counselling to support goal attainment and client well-being.
Provide ongoing clinical support in-person, virtually, or by phone (as appropriate and based on training).
Act as a case manager—coordinating care, making referrals, and advocating on behalf of clients.
Maintain open communication with referral agents and secure client consent as needed.
Track client progress, satisfaction, and service outcomes.
Administrative Responsibilities
Consult regularly with the Clinical Director/Supervisor and peers.
Respond to inquiries from referral agents and clients, and keep stakeholders informed of case developments.
Follow standardized case booking and confidentiality protocols.
Ensure timely documentation and case closure.
Meet or exceed service delivery expectations for billable hours and case management.
Represent and promote TELUS Health’s values and services both internally and externally.
Adhere to all organizational policies, procedures, and clinical standards.
Master’s degree in Social Work, Counselling, Psychology, or related field.
Registration in good standing with:
Ontario College of Social Workers and Social Service Workers (OCSWSSW), or College of
Registered Psychotherapists of Ontario (CRPO).
Minimum two (2) years of post-graduate clinical experience.
Professional liability insurance.
Availability during standard business hours.
Proven ability to support individuals with complex challenges such as:
Mental health and addiction concerns
Social exclusion and homelessness
Domestic violence and anger management
Anti-criminal thinking and sexual offenses
Justice system involvement
Proficiency in substance use assessment and treatment.
Strong knowledge of local community resources and experience working with diverse populations.
Experience with mandated clients is considered a strong asset.
Why Join TELUS Health...
Paid for scheduled time on site, including all no-shows
Regular monthly billing
Clinical supervision, career growth, and learning & development opportunities.
Opportunity to give back to our local communities.
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.
The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
