Director, Performance Strategy & Operations

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.

The Director of Performance Strategy & Operations will lead a team focused on delivering world-class performance to StackAdapt’s customer base. You will create a center of excellence which executes a high volume of campaigns and develops and implements industry-leading trading and optimization tactics. You will serve as a thought-leader in the domain of campaign optimization across a wide variety of channels and marketing objectives, providing consultation externally to clients and internally to Sales, Account Management, Product, and Marketing. 

Success in this role will require deep platform expertise, a passion for operations, and the ability to explain complex concepts to diverse audiences and stakeholders. Reporting to the Vice President of Client Services, you will be responsible for delivering industry-leading campaign execution and optimization strategies to StackAdapt’s global customer base. In addition, you will partner with Product and Marketing to scalably deliver effective solutions to StackAdapt’s self-serve customer base.

The ideal candidate for this role is highly data-driven, customer-obsessed, and passionate about leading operations teams. They will create industry-leading measurement and optimization strategies, drive revenue growth, increase operating efficiency, and demonstrate thought-leadership inside and outside the company. Success in this role will require adaptability, creative problem-solving, and a growth mindset.

StackAdapt is a Remote First company. We are open to candidates located anywhere in the United States or Canada for this position.

What you’ll be doing:

• Lead, develop, and inspire a team to execute a high volume of programmatic advertising campaigns, leveraging industry-leading measurement and optimization best practices
• Consult with Sales and Client Services to create durable growth strategies that deliver on the client’s goals and objectives
• Develop trading and optimization best practices, including training collateral and internal resources; define the future of the trading discipline for the company and programmatic ecosystem
• Partner with Product to prioritize features and enhancements that improve the platform and maximize results for customers
• Lead process improvements that increase customer retention and increase efficiency and speed within the team
• Foster a culture of collaboration and knowledge-sharing among team members and cross-functional stakeholders
• Track and analyze metrics and KPIs to measure the effectiveness of team processes and identify areas for improvement

What you’ll bring to the table:

• 8 years of leadership experience in client-facing roles focused on campaign management, trading, optimization or analytics
• A natural leader and motivator of people with a collaborative, remote team approach
• Excellent written and verbal communication skills
• Proven track record working across organizational boundaries to get things done
• Demonstrated ability to bring teams together to solve complex problems
• Compelling ability to tell stories from data
• Proven analytical abilities demonstrated through academic achievement or work experience
• Highly organized with strong attention to detail
• Energized by problem-solving under pressure
• Insatiable curiosity for how things work and a passion for continuous improvement; Six Sigma or Lean experience is a plus
• Media experience, including programmatic trading experience is highly preferred
• Vendor management experience is a plus

StackAdapters Enjoy:

• Highly competitive salary
• RRSP/401K matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Full benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

About StackAdapt

We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:

Ad Age Best Places to Work 2024

G2 Top Software and Top Marketing and Advertising Product for 2024

Campaign’s Best Places to Work 2023 for the UK

2024 Best Workplaces for Women and in Canada by Great Place to Work®

#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising

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