With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the job
OpenTable is seeking a strategic and operationally-minded Director of FP&A to lead financial planning, forecasting, and analysis for our core operational investments. Located in our Toronto office, this role will have primary ownership over the company’s Operating Expenses (OpEx), Capital Expenditures (CapEx), and Commissions modeling and structures. Reporting to the VP, FP&A, you will act as a key business partner to departmental heads, ensuring disciplined resource allocation, optimization of capital investments, and the implementation of commission plans that align with corporate growth objectives.
Responsibilities
- OpEx Management & Forecasting: Lead the annual budgeting and monthly forecasting processes for global operating expenses. Partner with department heads ( tech, sales, marketing, G&A) to track spend, analyze variances, and identify cost-efficiency opportunities.
- CapEx Planning & Governance: Oversee the evaluation, tracking, and prioritization of capital expenditures. Develop robust ROI models for major technology, infrastructure, and facilities investments to guide executive decision-making.
- Commissions Oversight: Own the financial oversight of the commission program. Partner with Sales Operations to ensure commission plans are accurate and effective.
- Business Partnership: Serve as a trusted financial advisor to operational leadership, translating complex financial data into actionable insights that drive strategic initiatives.
- Management Reporting: Deliver clear monthly and quarterly financial review packages focusing on spend efficiency, capital deployment, and incentive plan effectiveness for senior leadership.
- Process & Systems Improvement: Continuously scale and automate FP&A processes, particularly around expense tracking and commission calculations, to support organizational growth.
Qualifications
- Experience: 7–10 years of progressive experience in corporate finance, FP&A, or strategic finance, with a strong emphasis on expense management, capital budgeting, and sales compensation finance.
- Leadership: Demonstrated experience managing professional finance team members and leading cross-functional projects.
- Analytical Skills: Advanced financial modeling skills (Excel/Google Sheets) and experience handling large datasets. Proficiency with financial planning tools, ERP software, and commission management platforms (e.g., CaptivateIQ).
- Communication: Strong ability to influence and build partnerships with non-finance executives by presenting financial concepts clearly and concisely.
- Education: Bachelor’s degree in Finance, Accounting, Economics, or a related quantitative field.
Benefits and Perks
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- 20 days of paid time off
- Private health and dental insurance
- Life and Disability insurance
The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
#LI-Toronto, Hybrid
OpenTable Toronto, Ontario, CAN Office
Toronto, Canada
