Tenstorrent Inc. Logo

Tenstorrent Inc.

Director, Customer Hardware Engineering

Reposted 2 Months Ago
Be an Early Applicant
In-Office
Toronto, ON, CAN
Mid level
In-Office
Toronto, ON, CAN
Mid level
As Director of Customer Engineering, manage technical customer relationships, translate needs into engineering specifications, and enhance collaboration between customer teams and internal engineering.
The summary above was generated by AI

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

At Tenstorrent, we are building open, scalable compute for real AI workloads. As Director, Customer Hardware Engineering, you own the technical relationship with strategic customers and FAEs, turning their silicon needs into precise requirements for our hardware and software teams. You connect customer architectures to Tenstorrent platforms so their models run efficiently on our silicon.

This role is hybrid, based out of Toronto, Austin, TX or Belgrade, Serbia.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.


Who You Are

  • Experienced leader of customer-facing technical teams and Field Application Engineering organizations.
  • Strong background across RTL, verification, and physical design for custom silicon programs.
  • Systems thinker who understands how RTL choices affect software, performance, and customer solutions.
  • Clear communicator who aligns customers, FAEs, and internal teams around shared technical goals.
 

What We Need

  • Own technical customer relationships and convert high-level asks into concrete engineering specifications.
  • Coordinate with hardware and software leads on customer-specific NEO silicon configurations.
  • Oversee RTL changes and NEO customization required to meet each customer’s requirements.
  • Drive tight collaboration between customer silicon teams and internal DV for reliable delivery.

What You Will learn

  • How to scale technical customer success for custom AI silicon at state of art.
  • End-to-end advanced chip design workflows for large customer programs.
  • How open-source AI software stacks integrate with Tenstorrent hardware in production settings.
  • Ways to influence product roadmaps directly from real customer workloads and feedback.

Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology.  Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2).   These requirements apply to persons located in the U.S. and all countries outside the U.S.  As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency.  If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.

HQ

Tenstorrent Inc. Toronto, Ontario, CAN Office

Toronto, ON, Canada

Similar Jobs

17 Minutes Ago
Hybrid
Mississauga, ON, CAN
Senior level
Senior level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Maintains and repairs FANUC robots, welding equipment, and production machinery. Administers preventive maintenance, troubleshoots resistance, MIG, and drawn arc welding issues, develops welding processes and documentation, programs robots, manages schedules and spare parts, and implements corrective actions to reduce downtime and improve equipment and welding performance.
Top Skills: Drawn Arc WeldingFanucLincoln WeldersMedar WeldersMig WeldingResistance WeldingRobot Programming
17 Minutes Ago
Hybrid
Brampton, ON, CAN
Entry level
Entry level
Automotive • Hardware • Robotics • Software • Transportation • Manufacturing
Manages automotive hot-form tooling programs from quotation and design through die construction, tryout, launch, and completion. Coordinates customers, suppliers, engineering, production, quality, purchasing, finance, and tooling teams to achieve program milestones, cost, quality, and delivery targets. Responsibilities include technical reviews, FEA and GD&T coordination, change management, reporting, issue resolution, customer communication, supplier oversight, documentation, invoicing, and continuous improvement.
Top Skills: 4Dx5S8DApqpFeaGd&TLean ManufacturingSmirtWebex
30 Minutes Ago
Remote or Hybrid
Canada
Senior level
Senior level
Big Data • Information Technology • Productivity • Software • Analytics • Business Intelligence • Consulting
Lead AI- and data-driven business transformation for North American enterprise customers. Own value realization from discovery through ROI across finance, supply chain, order-to-cash, procure-to-pay, inventory, and related processes. Manage complex transformation programs, executive stakeholders, governance, change management, and strategic roadmaps while using Celonis and AI tools to accelerate technical outputs, automate project management, and drive platform adoption.
Top Skills: Ai CopilotsCelonis Context ModelCelonis PlatformOracleProcess MiningSalesforceSAPWorkday

What you need to know about the Toronto Tech Scene

Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account