DevOps Engineer (Remote)
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in the rapidly growing cannabis industry throughout the U.S. and Canada. We serve in excess of 1,000 clients across 2,300 locations and our clients communications using the Springbig platform access more than 37 million consumers making Springbig the leading company in our sector.
Position Overview:
This is a fully remote position. The DevOps Engineer responsibilities include helping us build functional systems that improve customer experience. Deploying product updates, identifying production issues and implementing integrations that meet customer needs. You will execute and automate operational processes fast, accurately and securely. If you have a solid background in software engineering and are familiar with Ruby or Python, we’d like to meet you.
Roles and Responsibilities:
- Implement integrations requested by customers
- Deploy updates and fixes
- Build tools to reduce occurrences of errors and improve customer experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
Requirements:
- Work experience as a DevOps Engineer or similar software engineering role
- Experience with AWS
- Good knowledge of Ruby or Python
- Working knowledge of databases and SQL
- Problem-solving attitude
- Team spirit
- BSc in Computer Science, Engineering, or relevant field
What are we looking for in a team member?
- Your specialization is just as important as your ability to learn fast, communicate and adapt to shifting priorities.
We’re especially fond of people who:
- Communicate well and articulate ideas clearly.
- Focus on project goals!
- Contribute ideas.
- Take initiative.
What’s it like to work at springbig?
- It’s awesome! We’re a driven, passionate, responsible group who values professional growth and work life balance.
Why you should work with us:
- We are a fun company with a start-up culture.
- Our company is continually growing and always innovating and creating new features for ourselves and our clients.
- Company atmosphere is collaborative, passionate and fun.
- Casual dress code
- Work with some of the best & brightest technical minds in the industry! We learn from and share knowledge with each other every day.
We take care of our team members:
- Competitive salary
- Unlimited PTO
- 401k match
- Great health benefits (medical, dental, vision, STD, LTD, Life Insurance)
- Casual and comfortable working environment
And infuse lightness and creativity into our days:
- Stocked coffee, snacks and candy “bar”
- Pizza parties and team lunches
- Spontaneous games of tabletop cornhole or NERF wars
- Company sponsored Fantasy Football league and March Madness bracket challenge.
Top Skills
What We Do
springbig is the leading provider in customer-loyalty and communications solutions for cannabis dispensaries and brands. With retailers across the United States, springbig is helping dispensaries keep their customers connected and engaged while allowing them to track their inevitable success and ROI in real-time.
Why Work With Us
We believe our people are our greatest asset. We encourage free-thinking and collaboration to foster positive relationships and problem solving. Our people thrive knowing they have the creative ability to make a difference. This culture is supported by a variety of employee-based focus groups that allow for open communication.
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