Job Description
Join the Legal Tech Revolution at Litera
Are you ready to shape the future of how law is practiced? At Litera, we’re on a mission to Raise The Bar™️ for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We’ve been a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world’s largest law firms as our clients. If you’re passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of an extraordinary team that’s elevating the craft of law.
As part of our strategic growth and commitment to fostering collaboration and operational excellence, we are transitioning to a hybrid working model. This position is based in Toronto and candidates should reside within reasonable commuting distance, as this role requires on-site presence at least three days per week. This hybrid approach enables us to build a collaborative and innovative work environment while maintaining the flexibility that supports both productivity and work-life balance. We are actively seeking talented individuals to join our team in this exciting new phase of growth.
Overview:
A “Deal Desk Specialist” is the metaphorical conductor of the orchestra on high-value and complex deals.
As a Deal Desk Specialist, you would support in the structuring and closing of key deals by collaborating internally with sellers (Account Executives, Customer Success Managers) as well as cross-functionally with teams such as Finance, Legal, Systems Operations, Professional Services, Partnerships, etc.
You are the “jack of all trades” that navigates within the whitespace between teams to get deals unstuck. At its core, the role is strategic problem solving and the ability to work creatively within parameters.
You would also contribute to the development, implementation, and streamlining of internal sales operations workflow through standardizing and automating processes.
This could include creating and analyzing dashboards/reports/metrics, creative automation of processes, proactive deal reviews, etc.
The daily work will largely be conducted within Litera’s Salesforce CPQ instance as well as collaboration through Microsoft Teams and Outlook.
Additional platforms of interest would include HighSpot, Confluence, Scribe, Power BI, Excel, etc.
Qualifications:
- Bachelors in relevant field (e.g. Business Administration, Operations, Finance, Economics, Legal Studies)
- Minimum 2 years of experience in Sales Operations or a related field (e.g. RevOps, FP&A, Finance, Contracts Administration)
Bonus Qualifications:
(Not required or expected but would give candidates an edge)
- Bachelors in technical or analytical fields is an asset (e.g. Information Systems, Data Analytics, Statistics)
- Experience with Salesforce CPQ
- Proficiency with reporting or analytics (e.g. Salesforce Reporting, Power BI, Excel) and familiarity with SaaS metrics including ARR
- Understanding of end-to-end deal flow (financials, pricing, common contract terms, deal structuring)
Ideal Candidate Profile:
- Driven, articulate, resilient, agile, sharp, and analytical
- Can quickly synthesize complex cases and creatively solve problems
- Excellent verbal and written communication skills with a collaborative solution-oriented mindset
- Self-motivated and resourceful, able to work independently with minimal supervision
Job Structure:
This will be a hybrid position, and the candidate may be expected to work in an office located in downtown Toronto 3 times a week.
The base salary range for candidates hired in Canada is $85,000 to $105,000 CAD annually, dependent on experience and qualifications.
In addition to the base salary, the compensation package would include a 10% annual bonus (dependent on personal and company performance), benefits package, retirement matching, etc.
Why Join Litera?
· The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
· Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
· Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
· Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
· Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#LI-Hybrid
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Litera Toronto, Ontario, CAN Office
302 Bay Street, Toronto, Ontario, Canada, M5H 0B6
