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Job Description
Here at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow something great and make life delicious!
The Customer Sales Lead will drive Kraft Heinz selling efforts, strategic development, and supply chain initiatives via the Customer Business Team (CBT). The position will lead a business structure organized around customers to enhance category focus. As the owner of your categories, you will demonstrate Kraft Heinz scale and brands at the customer level to drive the broader business strategies poised to develop profitable volume and share.
Essential Functions & Responsibilities
- Liaison to the customer and Kraft Heinz HQ Sales organization
- Drives excellent customer service by establishing positive business relationships with decision makers & providing category management expertise programs at the retail level by utilizing internal and external data sources (IRI, Luminate, Numerator, etc.)
- Elevates customer relationship and builds indispensable partnership with retailer
- Leads and/or assists with major business reviews and customer visits, including annual reviews and "top-to-top" meetings
- Leads cross-functional business planning in category management, supply chain efficiency, technology, and customer marketing
- Builds Kraft Heinz business with customer measured by profitability achievement, share gains, revenue targets, special programs, new and core item introductions/distribution
- Mentors, manages, & coaches' cross functional partners and sales analysts through assessment of talent, providing constructive and timely feedback, and establishing practical development plans
- Harnesses the power of diversity - thinking, background, and experience
- Strong financial competence inclusive of previous experience owning a P&L, proficiency in deploying trade, financial forecasting, and understanding of profit and revenue drivers
- Significant experience in building customer relationships, preferably in a CPG environment
Expected Experience & Required Skills
- Be consistent across the job posting, interview, assessments, and the job itself
- Include specific, qualitative proven experiences versus generic years of experience
- Include both "hard" and "soft" skills
- Include skills that are observable, measurable, and assessable (speaking to their criticality to the role and business)
- Proven experience leading brands or account sales & building customer relationships with top tier retailers.
- Strong leadership skill with ability to envision the future, engage/enroll stakeholders, & execute with excellence.
- Strong quantitative and analytical capabilities with ability to sell with data, turning insights into action.
- Exceptional communication skills with ability to collaborate and build effective partnerships at all levels of the organization.
- Strong financial competence, including proficiency in deploying trade and understanding of financial drivers.
- Strong negotiation skills and persuasive selling skills.
- Significant experience in building customer relationships, preferably in a CPG environment.
Work Environment & Schedule
This position is considered a Normal office environment with moderate travel to customer locations, stores, manufacturing facilities, etc.; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations
Physical Requirements
Physical demands include but not limited to
- Willingness to drive and/or travel as needed
- Operate a computer and view screens for ~100% of work schedule
This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
New Hire Base Salary Range:
$159,400.00 - $199,200.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family's needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional - Employee Assistance Program , Wellbeing Programs, Family Support Programs
- Financial - 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Rogers Sales
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [email protected] for assistance.
