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Spin Master

Customer Operations Intern

Job Posted 7 Days Ago Posted 7 Days Ago
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Toronto, ON
Internship
Toronto, ON
Internship
As a Customer Operations Intern at Spin Master, you'll analyze processes, identify automation opportunities, lead a core project, and collaborate with cross-functional teams.
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Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you!

Job Description:

What will you work on?
The Spin Master Customer Operations team is seeking a talented, high energy and problem-solving student to assist with current processes analysis, identifying opportunities for process automation and improvements recommendations. As a Summer Intern in the Customer Operations team, you will play a pivotal role in supporting the Customer Operations Manager by leading a Core Project. You will be asked to collaborate with multiple individuals from various Customer Focus Teams, while you contribute your creativity and problem-solving skills across multiple initiatives.
How will you create impact?

  • Gain knowledge of multiple Accounts from Order Management Specialists.
  • Support the analysis and identification of time-saving opportunities and synergies across Customer Focus Teams
  • Lead a Core Project including planning, scheduling, and tracking progress against key milestones
  • Collaborate with cross-functional teams when needed.
  • Prepare and present reports on Project status
  • Participate in meetings and workshops, providing valuable input and feedback on opportunities to automate processes
  • Assist in the documentation and standardization of processes and best practices

How will you fit into the team?

  • You want work to be fun!
  • You’re a self-starter willing to bring energy and ideas
  • Interest in data analysis, project management, and supply chain operations
  • Proficiency in Microsoft Office Suite, with an emphasis on PowerBI, Excel and PowerPoint would be an advantage

#LI-Hybrid #LI-HM1

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.

  • Growth and Career Opportunities
  • Flexible Work Hours
  • Innovation, Collaboration and Fun
  • Comprehensive Benefits
  • Other fun Perks!

What’s it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at TAinquiries@spinmaster.com or by phone at 416 364-6002 and we will work with you to meet your accessibility needs.

Follow us on Instagram and Twitter @SpinMaster to stay up to date on Spin Master career opportunities.

We do appreciate all interest; however only those selected for interview will be contacted.

Top Skills

Excel
Microsoft Office Suite
Power BI
PowerPoint

Spin Master Toronto, Ontario, CAN Office

225 King St W, Toronto, Ontario, Canada, M5V

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