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Job Description:
About Ryder
For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions.
We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.
About the Job:
Type: Full time/Permanent
Wage: $72,500 - $90,900 Based on Experience
Shifts: Monday - Friday; Day Shift
Location: Port Hope, ON
10 days of Paid Time Off upon hire
Excellent benefits package after 30 days (Medical, Dental & Vision)
Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
Employee discount of 15% on Ryder stock
A safe, friendly and respectful work environment
Recognized by Forbes as one of Canada's Best Employers in 2025
Summary
The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.
Essential Functions
Customer service satisfaction and expectation management
Staffing performance management and development of exempt and non-exempt employees
Manage day-to-day planning and scheduling
Health and Safety Management
State/Local/Federal regulations compliance
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Ability to work within international functional teams
High level analytical ability where problems are unusual and difficult
Demonstrated technical and professional skills in job-related area
Off shift support in the event of critical customer network disruption or crisis
Makes decisions in a a timely manner
Strong oral and written communications skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required
Logistics industry knowledge advanced required
Knowledge and understanding of Customer/Company local and Federal regulations advanced required
Fundamental knowledge of Supply Chain Management components intermediate required
Strong knowledge of Manufacturing and Production advanced required
Qualifications
H.S. diploma/GED required
Bachelor's degree in Business, Logistics, Supply Chain preferred
Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
One (1) year or more direct supervisory/leadership experience required
Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required
Logistics industry knowledge advanced required
Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
Fundamental knowledge of Supply Chain Management components. intermediate required
Strong knowledge of Manufacturing and Production advanced required
Job Category
LogisticsThis posting is for an existing vacancy.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
SalariedMinimum Pay Range:
$72,500Maximum Pay Range:
$90,900Ryder is an Equal Opportunity Employer:
We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.
Authorization to Work in Canada:
As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected].
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
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