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Ryder Supply Chain Solutions

Customer Logistic Coordinator

Posted 4 Days Ago
Be an Early Applicant
In-Office
L4K 5A5, Concord, ON, CAN
Junior
In-Office
L4K 5A5, Concord, ON, CAN
Junior
Supervise front-line hourly staff and handle administrative duties including dispatch/routing, customer requests, payroll/billing, safety compliance (DOT/OSHA), KPI and A/P reporting, supply ordering, and SOX invoice reconciliation. Act as liaison between drivers/hourly workers and management, conduct safety training, and recommend process improvements.
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Job Description:

Summary
Provide front-line supervision and administrative support for the location. Primarily responsible for the assignment of work to non-exempt personnel, as well as the attainment of daily operational goals within his/her assigned functional area
Essential Functions

  • Payroll/Billing
  • Complies with all Safety Maintenance and Compliance. DOT log review, preparation and submission. Conducts Safety Training/Orientations. First point of contact for collisions and injuries. Updates/Maintains STAR. Conducts safety meetings in conjunction with other management
  • Handles front line customer requests; identifies and elevates any customer issues if needed. Acts as a liaison between hourly workers and management. Elevates any employee relations issues as appropriate. Quality Assurance. Dispatch/Routing. Driver communications (e.g., location updates, settlement reports, weekly paycheck stubs). Profit and Loss (P&L) responsibility (e.g., supplies, expenses, etc.)
  • Maintains location A/P log
  • Supply/uniform ordering
  • Maintains all attendance/vacation records for hourly employees
  • Key Performance Indicators (KPI) reporting to Manager prior to distribution

Additional Responsibilities

  • RD 2000 Responsibilities
  • SOX invoice reconciliation preparation for approval at the highest level
  • Recommends location process initiation and/or improvements needed
  • Any location specific requirements may be required

Skills and Abilities

  • OtherAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • OtherAbility to work independently and as member of a team
  • OtherFlexibility to operate and self-driven to excel in a fast-paced environment
  • OtherCapable of multi-tasking, highly organized, with excellent time management skills
  • OtherDetail oriented with excellent follow-up practices
  • OtherMust possess strong verbal and written communication skills internally as well as externally
  • OtherAbility to prioritize, organize and accomplish work
  • Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
  • Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
  • Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Qualifications

  • H.S. diploma/GED required
  • One (1) year or more Warehouse, Transportation, Logistics or a distribution environment required
  • One (1) year or more Experience in a customer service environment required
  • Knowledge/experience in transportation, warehouse or distribution environment (e.g., shipping, receiving, inventory management, distribution or dispatch) intermediate preferred
  • Knowledge of warehouse, software applications, routing and dispatching software applications intermediate preferred
  • Understanding of DOT, OSHA and all other safety related regulations strongly preferred intermediate preferred

Travel
DOT Regulated
None

Job Category

Logistics

This posting is for an existing vacancy.


Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.


Your Voice. Your Success. The Future We Build Together.



Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

45000

Maximum Pay Range:

50000

Ryder is an Equal Opportunity Employer:

We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization to Work in Canada:

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected].

Current Employees

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