Coordinator, Digital Product Presentation - 12 month contract

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

The Ecommerce team is looking for a Coordinator, Digital Product Presentation to ensure Holt Renfrew’s digital product catalogue is presented to our customers with accuracy, consistency, and the luxury experience expected from our brand. Working closely with the Director, Ecommerce Operations, the Coordinator will support product onboarding workflows, ensuring all information and assets are collected, uploaded, and maintained in alignment with service level agreements (SLAs).

Specific Responsibilities include the following:

• Gather and validate all required product information, images, and online guidelines from vendors; follow up on missing or incorrect data to ensure completeness

• Coordinate the collection and upload of digital assets, ensuring timely delivery and compliance with Holt Renfrew standards

• Maintain product catalogue accuracy across all digital channels, ensuring congruency with in-store assortments

• Update and manage both manual and automated product information within SAP/Hybris and other related databases

• Track onboarding progress in alignment with the Ecommerce Operations onboarding tracker, ensuring all live products are properly reflected

• Support cross-functional partners including Copy, Translation, Merchandising, and Photo Studio by providing timely, accurate product data

• Monitor SLA adherence for onboarding workflows, escalating risks or delays as required

• Assist with special projects, product removals, and other operational initiatives as required

The ideal candidate:

• Post-secondary degree in Business, Marketing, Communications, or related field, or equivalent work experience

• 1–3 years of experience in Ecommerce, Merchandising, or Digital Operations preferred

• Experience working with SAP/Hybris platforms is an asset

• Knowledge of luxury fashion categories an asset
• Highly organized and detail-oriented, with exceptional follow-up and time management skills 

• Strong interpersonal skills; able to collaborate effectively with vendors and cross-functional teams 

• Confident communicator with strong verbal and written skills 

• Passionate about fashion, luxury retail, and the customer experience 

• Proficient in Microsoft Excel, PowerPoint, and Google Analytics 

• Demonstrates adaptability and problem-solving skills in a fast-paced environment 

Hiring Reason - Existing Vacancy

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Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email [email protected] and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.

Hiring Range / Échelle salariale à l’embauche :$60,000.00 - $65,000.00 / 60.000,00$ - 65.000,00$ (per year / par an)Final compensation for this position will be determined based on the candidate's unique skills, expertise, individual qualifications, and assessed contributions to the role following the completion of the interview process. The range stated is the starting range for this position. Offers may vary with experience, qualifications, performance, and local market conditions. We strive to offer competitive compensation that aligns with a candidate's contributions to our team, along with a comprehensive benefits package, enticing perks, pension matching, incentives, and our coveted employee discount. / La rémunération finale pour ce poste sera déterminée sur la base des compétences uniques du candidat, de son expertise, de ses qualifications individuelles et de l'évaluation de sa contribution au poste à l'issue de la procédure d'entrevue. La fourchette indiquée est la fourchette de départ pour ce poste. Les offres peuvent varier en fonction de l’expérience, des qualifications, du rendement et des conditions du marché local. Nous nous efforçons d'offrir une rémunération compétitive qui corresponde à la contribution du candidat à notre équipe, ainsi qu'un ensemble complet de garanties, d'avantages attrayants, de cotisations de retraite assorties par l'employeur, de primes d'encouragement et notre très convoitée remise d'employé.