Jobs at Holt Renfrew

Leads enterprise cybersecurity strategy, infrastructure, cloud services, technology operations, incident response, disaster recovery, resilience, technology risk, and third-party security. Oversees security operations, networks, cloud platforms, data centers, identity management, and end-user technologies while driving modernization and transformation. Advises executives and the Board on technology risks, leads critical incident response, develops technical teams, and partners with Legal, Privacy, Procurement, and external providers.

Build and maintain customer relationships to increase sales, service, and loyalty in a luxury fashion retail environment. Achieve sales targets, acquire and retain clients, provide personalized merchandise recommendations, communicate about events and products, resolve customer issues, attend product training, and support floor recovery, visual merchandising, and price changes. The role requires flexible scheduling and commission-based sales performance.

Leads end-to-end editorial photography and video productions from concept through final delivery, managing creative scope, schedules, budgets, vendors, talent, permits, on-set logistics, post-production, and asset distribution. Supervises and mentors the production coordinator, oversees contracts, invoices, safety compliance, and stakeholder feedback, and ensures high-quality delivery under tight deadlines.

Build and maintain luxury customer relationships, achieve sales and service targets, grow a personal client base, and provide exceptional service. Responsibilities include client outreach, product and fashion knowledge development, visual merchandising, floor recovery, price changes, customer issue resolution, and compliance with health, safety, privacy, and cybersecurity requirements. The role requires flexible scheduling and commission-based sales performance.

Builds and maintains customer relationships to increase sales, service, and loyalty in a luxury retail environment. Responsibilities include meeting sales targets, acquiring and retaining clients, providing personalized merchandise recommendations, communicating with customers, attending product education, performing visual merchandising and sales support tasks, resolving service issues, and complying with health, safety, privacy, and cybersecurity requirements.

Develop long-term customer relationships, exceed personal and brand sales targets, build a loyal client base, provide expert product knowledge, support visual merchandising and sales activities, execute events, communicate with clients, resolve service issues, and collaborate with store management and vendors. The role requires flexible scheduling, bilingual French and English communication, and at least two years of commission-based sales experience.

Develops lasting customer relationships to increase sales, service, and loyalty in a luxury retail environment. Responsibilities include achieving sales quotas, building and retaining a personal client base, providing exceptional service, conducting client outreach, supporting visual merchandising and floor recovery, resolving service issues, attending product training, and maintaining product and fashion trend knowledge. Compensation includes hourly base pay plus commission.

Develops long-term customer relationships, drives commission-based sales, exceeds sales and service targets, builds a personal client base, and provides exceptional luxury retail service. Responsibilities include client outreach, product and fashion expertise, visual merchandising, floor recovery, price changes, customer issue resolution, training participation, and compliance with health, safety, privacy, and cybersecurity policies.

Develops long-term luxury retail customer relationships, provides styling and product expertise, cultivates new clients, exceeds commission-based sales targets, and supports floor recovery, visual merchandising, pricing, compliance, and store operations. Requires a flexible schedule including nights, weekends, and holidays, along with strong collaboration, self-motivation, multitasking, and customer engagement skills.

Leads divisional merchandise planning, forecasting, inventory management, open-to-buy, markdown, and event analysis to maximize sales, profit, and inventory productivity. Partners with buying, merchandising, stores, supply chain, finance, and marketing teams; presents forecasts and recommendations; develops planning processes, systems, and reporting; and leads Planners, Assistant Planners, and Allocation Analysts. This is an 18-month contract position.

The Sales Associate builds long-term customer relationships, delivers exceptional service, achieves commission-based sales targets, and develops a personal client base. Responsibilities include client outreach, product recommendations, customer issue resolution, floor recovery, visual merchandising, price changes, and sales support. The role requires strong luxury fashion and product knowledge, social media proficiency, proactive clienteling, quota achievement, teamwork, and flexible availability including evenings, weekends, and holidays.

Provides luxury men’s footwear sales and exceptional customer service while building and maintaining a personal client base. Responsibilities include meeting sales targets, client outreach, product education, visual merchandising, floor recovery, price changes, resolving service issues, and promoting merchandise through social media and digital channels. Requires strong fashion and product knowledge, consistent quota achievement, collaboration, and flexible availability.

Develops long-term customer relationships, delivers exceptional luxury service, achieves sales targets, builds a personal client base, and drives loyalty through personalized outreach. Responsibilities include product education, client follow-up, visual merchandising, floor recovery, price changes, resolving service issues, and promoting merchandise through social media and digital channels. Requires strong fashion and product knowledge, consistent quota achievement, teamwork, and flexible availability.

Develops long-term customer relationships, achieves personal and assigned-brand sales targets, builds a loyal client base, provides expert product knowledge, supports visual merchandising and floor recovery, executes brand events, communicates with clients, and resolves service issues. Requires flexible scheduling, bilingual French and English communication, and collaboration with store teams, buyers, vendors, and managers in a luxury retail environment.

Provides exceptional service in a luxury womenswear retail environment, builds and maintains a personal client base, achieves sales targets, and drives customer loyalty. Responsibilities include client outreach, product and fashion trend knowledge, visual merchandising, floor recovery, price changes, resolving service issues, attending product education, and collaborating with management. Compensation includes hourly base pay plus commission tied to sales volume.

Lead cross-functional delivery of strategic initiatives and capital investments from ideation through post-project tracking. Create project plans, charters, schedules, and reports; drive accountability, manage budgets, risks and stakeholder communications; provide onsite implementation leadership, training coordination, and process improvement to ensure operational integration with retail store processes.

Develop and maintain long-term client relationships to drive brand and personal sales. Provide exceptional product knowledge and customer service, meet sales targets, support merchandising and events, communicate with clients, attend training, and ensure compliance with health, safety, and privacy policies.

Develop and maintain long-term client relationships to drive sales across the store. Provide product and styling expertise, meet high sales targets (aspire to $1M/year), perform merchandising and sales support tasks, comply with health, safety and privacy policies, and work flexible schedules including nights, weekends and holidays.

Provide exceptional customer service and sell luxury brands in-store, support merchandising and store presentation, meet sales targets, and participate in training and development.

Collaborate with buying team to build and maintain merchandise plans, forecasts and in-season reforecasts. Analyse sales, markdowns, margins and inventory to optimise assortment, pricing and promotions. Manage plan integrity, demand forecasts/auto-replenishment, markdown proposals, and partner with buyers, stores, supply chain and finance. Mentor junior planners and produce presentations and reports to drive profitable sell-through and inventory productivity.