Jobs at Holt Renfrew

Deliver exceptional customer service and drive sales by building and retaining a personal client base. Exceed sales targets, promote merchandise (including via social media), perform floor and merchandising tasks, attend product training, resolve customer issues, and comply with company policies. Compensation includes hourly base pay plus commission.

Build long-term client relationships to drive sales and loyalty in a luxury retail environment. Advise on styling and wardrobe, meet sales targets (aspire to $1M/year), perform merchandising and sales support tasks, and comply with health, privacy, and security policies.

Provide switchboard and general office support within the Cash Office, handle accounts payable and daily balancing, route inbound customer calls, maintain phone directory, oversee POS repairs, perform banking reconciliation, invoice coding, petty cash management, track Customer's Own Goods, audit departmental compliance, and maintain office organization.

Develop and maintain long-term client relationships to drive sales across the store. Provide product and styling expertise, meet high sales targets (aspire to $1M/year), perform merchandising and sales support tasks, comply with health, safety and privacy policies, and work flexible schedules including nights, weekends and holidays.

Support FP&A for Corporate SG&A including multi-year budgeting, monthly/quarterly forecasting, variance analysis, ad-hoc financial analysis, capital evaluation, month/year-end close support, and management reporting improvements while partnering with senior stakeholders.

Provide exceptional customer service in a luxury menswear environment; exceed sales and service goals; build and retain a personal client base through proactive outreach and multi-channel communication; attend product and vendor training; perform visual merchandising, floor recovery, and sales support tasks; resolve customer issues with management support; comply with health, safety, privacy, and cyber security policies.

The Sales Consultant develops customer relationships, delivers exceptional service, and aims to exceed sales goals while working on commission.

Develop and maintain long-term client relationships to drive sales and loyalty. Meet and exceed sales targets, support merchandising and floor tasks, attend product training, use technology and social media for client outreach, resolve customer issues, and comply with health, privacy, and cybersecurity policies.

The Manager, Privacy oversees privacy compliance and guidance, conducts assessments, manages incidents, and ensures adherence to privacy laws while mentoring a Privacy Specialist.

Manage store logistics and inventory flow, lead shipping/receiving and stock-movement teams, coordinate transfers, returns and markdowns, oversee customer deliveries, maintain inventory records, enforce loss prevention, safety, and privacy procedures, and develop team performance and succession planning.

Sell luxury merchandise by building long-term client relationships, meeting/exceeding sales targets, supporting merchandising and store operations, promoting via digital channels, and delivering exceptional customer service.