Consultant, Business Effectiveness

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s Technology Architecture Governance and Standards team, will be responsible for ensuring governance controls are operating effectively, providing advice and consultation on governance and oversight of Architecture controls and processes. This role also provides governance based leadership, interpreting complex information of technology and cyber and operational requirements.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Understanding and documenting requirements - Work closely with business partners to gather complex requirements and facilitate, assist in, solution design discussions to ensure you meet governance needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure control solutions meet requirements. Able to be cross-functional and flexible to address team needs as they evolve.

• Understanding Regulatory, Operational Risk and Industry Best Practices – work closely with internal and external partners to assess requirements and facilitate discussions to ensure needs and governance requirements are met

• Control testing and Automation – Execute control governance oversight control testing with a focus on automating the testing using Power Automate and Power BI

• Process improvement support - Support Lean Six Sigma Black Belts in process improvement initiatives, and providing operational support to various ongoing management initiatives

• Support Strategic Recommendations – Help with recommendations and assist with data and internal management consulting decisions

• Champion risk / compliance / governance culture – support end-to-end compliance / risk as a subject matter expert, provide guidance to a diverse team of architecture and technology professionals.  Maintain a collaborative work environment and support team members to resolve organizational, operational and process problems.   

• Verbal and written communication skills -demonstrate ability to convey complex processes and issues, related to governance impacts as well as potential options and solutions.

• Task Management – You have experience guiding and tracking standards to successful completion.  You can provide management with status updates, feedback and reporting with high quality presentations,

Who you are

• You have a degree/diploma in Computer Science, Business, and/or a related field, and you’ve spent at least 3 years in a BSC role leading projects and designing solutions. It’s an asset if you have experience with Agile methodologies, and Lean Six Sigma experience.

• You have strong problem solving skills, influencing outcomes with stakeholders and exceptional organizational skill

• You build strong relationships. Lead discussions, listen and ask questions to assure requirements are met as documented and govern sustainability

• You’re driven by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

​ #LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business, Facilitation, Lean Six Sigma (LSS), Operational Governance, Problem Solving, Process Improvements, Six Sigma, Teamwork, Written Communication