Compliance Manager - Payments

Ether.fi is an innovative, rapidly growing crypto-native financial platform on a mission to put users in control of their wealth—making it easy to save, earn, and spend crypto. Positioned as a leading decentralized finance (DeFi) bank, ether.fi offers a fully integrated, non-custodial suite of products—Stake, Liquid, and Cash—that bridge crypto utility with real-world convenience.

With over $8B in assets under management and a lean, agile team of 25+, we’re building sustainable, secure, and scalable financial infrastructure to onboard the next billion users to crypto. Our offerings include liquid staking, automated yield strategies, and crypto-native payment solutions like credit cards, enabling a comprehensive decentralized banking experience.

As we continue to scale, we’re actively hiring talented, mission-driven individuals who want to shape the future of finance from the ground up.

Learn more at ether.fi.

We’re looking for a hands-on, highly motivated Manager of Payments & Compliance Operations to help build, scale, and manage our global compliance program from the ground up. You will be responsible for managing daily compliance operations, onboarding customers, monitoring transactions, and ensuring compliance with multiple regulatory frameworks across jurisdictions. This role sits at the intersection of product, risk, operations, and legal, and will be deeply involved in day-to-day decisions while building long-term scalable compliance processes.

This is a unique opportunity to build a modern compliance program for a high-growth crypto and payments business, working closely with regulators, partners, and internal stakeholders.

This role is based out of either the Cayman Islands or NYC.

What you will do:

• Lead KYC/KYB onboarding decisions for both retail and business customers, reviewing documentation and determining eligibility.

• Act as primary point of contact with businesses during onboarding, managing information requests and getting counterparties over the line efficiently.

• Own daily transaction monitoring, investigating flagged activity, raising internal issues, escalating to external counsel or vendors as needed.

• Implement compliance tooling, own dashboards, and optimize systems to automate wherever possible.

• Support regulatory engagement, filings, and inquiries, starting with the Cayman Islands VASP license process, and expanding to other jurisdictions (Europe, etc.)

• Own ongoing policy development, ensuring regulatory alignment as the business grows.

• Stay current on evolving crypto, payments, and financial services regulations globally.

What we are looking for:

• 4+ years of experience in compliance, risk, AML, or payments operations, preferably in fintech, payments, or crypto.

• Experience running KYC/KYB onboarding processes and making independent compliance decisions

• Strong knowledge of transaction monitoring, sanctions screening, and fraud detection.

• Hands-on experience building compliance workflows, designing processes, and implementing tools.

• Comfortable working across multiple time zones and jurisdictions in a fast-paced, high-growth environment.

• Crypto-native experience with familiarity with on-chain activity and crypto payment flows is a plus

Perks & Benefits:

• Competitive salary, performance-based incentives, and token allocation grant

• Opportunity to work with a Top 4 Ethereum protocol, by TVL

• Opportunities for professional development and growth within the organization

• Health, dental, and vision insurance plans

• Collaborative and inclusive work culture

• Exposure to cutting-edge technologies in the blockchain and cryptocurrency space

• Global team with opportunity for travel and working out of our 3 offices around the world

• 4 weeks work from anywhere

• Exciting company events and team-building off-sites