Investor Services Specialist

Job Description
Investor Services Specialist
Camana Bay, Cayman Islands
Monday - Friday 8:30 am - 5:00 pm
On-site
The Investor Service Specialist will be responsible for managing a portfolio of clients and supporting various investor-related services. This includes processing shareholder transactions, addressing investor queries, and liaising with investment managers. The role contributes to maintaining strong relationships with clients while ensuring compliance with regulatory and internal requirements.
Some of the things you'll be doing:

• Transaction Processing: Process shareholder transactions for investment fund clients and prepare and distribute confirmation notices and recurring statements of holdings.
• NAV and Shareholder Statements: Enter NAV figures and produce accurate shareholder statements for client approval.
• AML/KYC Compliance: Coordinate the collection of AML/KYC documentation for shareholders and ensure compliance with regulations.
• Wire Transfers: Prepare and process wire transfers via multiple banking systems.
• Bank Account Management: Open and maintain bank accounts for funds, liaising with banks and clients for necessary funding.
• Due Diligence: Conduct due diligence procedures to satisfy Fund obligations in accordance with local legislation and internal policies.
• Client Transfers: Coordinate the collection of corporate records and investor files for the transfer-in and transfer-out of clients.
• Database Management: Maintain Viewpoint, Laserfiche, and Management databases to ensure client information is current, along with transaction spreadsheets.
• Invoice Management: Prepare and distribute client invoices and manage fee collections to ensure timely payments.
• Audit Support: Assist with the completion of audit confirmations.

What technical skills, experience, and qualifications do you need?

• Experience: Minimum of 2 years relevant experience in the fund administration industry or 3 years in IR/Fund Administration.
• Team Collaboration: Ability to work effectively in a collaborative, team-oriented environment.
• Attention to Detail: Demonstrated ability to produce accurate, high-quality work within tight deadlines.
• Communication Skills: Strong written and verbal communication skills to effectively liaise with clients, investment managers, and internal teams.
• Technology Proficiency: Proficiency in Microsoft Office Suite and experience with relevant fund management systems (Viewpoint, SAP, AIS, Elite, Titan) is a plus.
• In-depth knowledge of shareholder AML/KYC requirements under Cayman regulations.
• Familiarity with FATCA and CRS regulations.
• Strong understanding of corporate governance, regulatory requirements, and local laws related to the administration of corporate structures in the Cayman Islands.
• Knowledge of Cayman Islands corporate entities and their types.
• Experience with CORIS, EDMS, ViewPoint, SAP, AIS, Elite, and Titan management is advantageous.

At CSC, compensation depends on several factors, including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $67,000 KYD - $72,500 KYD.
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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.

• CSC is a great place to work with smart and dedicated people.
• We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
• We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
• Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
• CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
• As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.