About The Role
We’re seeking a skilled Commercial Account Associate to support our Complex Risk Unit team in Toronto. This role is ideal for someone with strong technical proficiency, excellent time management, and a solid background in property and casualty insurance. You'll play a key role in account servicing, client support, and operational efficiency.
What You’ll Do
Manage client communications, respond to inquiries, and prepare renewal packages, certificates, and policy summaries.
Support client meetings with accurate documentation and thorough preparation.
Set up and maintain compliant client files (digital and physical) according to HUB standards.
Perform policy reviews, calculate provincial taxes, and prepare premium finance quotes.
Submit insurance applications to underwriters, follow up on responses, and support market negotiations.
Track expirations, manage abeyances, and ensure timely issuance of binders, policies, and other documents.
Oversee account receivables, invoicing, and assist with collections to meet Days Sales Outstanding (DSO) targets.
Maintain data accuracy in broker systems, produce reports, and respond to third-party information requests.
Qualifications and expertise that pave the way for Success
Valid RIBO license Required
Typically, 3+ years of commercial insurance experience
Experience in market negotiations on commercial policies is an asset
Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends
Results-oriented and passionate, with a strong sense of accountability and client management skills
Detail-oriented with strong organization and prioritization skills
A Solid team player who also possesses independence of thought
Proactive client-focused approach with effective negotiation and follow-up skills
Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook
Experience with Applied EPIC or similar insurance broker management systems
Elevate Your Career with HUB International
Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.
Your Advancement and Well-being: Our Priority
At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:
Recognized Rewards: Thrive in a supportive environment that values your contributions with a competitive compensation package, including incentives, bonuses, and additional earning opportunities.
Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
Comprehensive Benefits: Access a robust benefits package, including company-matched RRSPs, designed to support you and your family.
Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding
Culture and Belonging: Our Commitment
At HUB International, we are dedicated to fostering a culture where everyone feels a sense of belonging. We value the unique experiences and perspectives that each team member brings, creating an environment where all voices are welcomed and respected. If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know—we’re here to support you. At HUB, building an inclusive workplace isn’t just part of what we do, it’s at the heart of who we are.
Service: Our Ethos
At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.
When you join HUB, you’ll find more than just a career, you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.
Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
