Clinical Lead Outpatient Services

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Reporting to the Clinical Services Manager, the Clinical Supervisor will be a dynamic leader who excels in engaging people, promoting quality and building successful teams. This leader will oversee teams providing outpatient mental health services including mood and anxiety programming, urgent care psychiatry clinic and centralized intake and triage. This encompasses delivery of group and individual psychotherapy to patient with moderate to severe mental illness.

Accountabilities:

• Working directly with interdisciplinary staff, internally and externally, to ensure that patient needs are met
• Participating within an interdisciplinary team in program planning, development and implementation
• Overseeing day to day operations, patient flow, staff supervision and use of evidence based practice
• Ensuring excellence in patient experience
• Other duties as assigned

• Master’s Degree in a related health field required (e.g. social work, nursing, occupational therapy, counselling/psychology) with a combination of relevant experience within the last five years in mental health and addictions (Bachelor’s Degree with commensurate experience will be considered)
• Current registration with relevant regulatory body and membership in good standing is required
• Minimum three to five years of recent experience with the last eight years of working in an acute mental health and addictions program, including delivery of group and individual psychotherapy, is required
• Demonstrated ability to work with, and advocate for, individuals with severe and persistent mental illness
• Demonstrated knowledge of the principals of quality improvement
• Demonstrated knowledge and implementation of best practice guidelines and quality standards in mental health and concurrent disorders
• Sound analytical skills including: conceptualizing, developing and executing a wide variety of projects
• Demonstrated ability to lead interdisciplinary teams (this role includes ensuring adequate staffing levels and general clinical supervision of staff)
• Superior interpersonal and leadership skills including critical thinking, communication, responsiveness, conflict resolution, change management, visionary thinking, organizational skills, decision making and problem solving
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
• Excellent attendance, punctuality and work record
• Excellent computer skills in Microsoft Word, PowerPoint and Excel
• Will be required to travel and/or work between Osler sites
• Demonstrated ability to lead projects

Hours: Currently Days and/or Evenings, 8 hour shifts excluding weekends and statutory holidays (subject to change in accordance with operational requirements)

SALARY:
Minimum: $53.23 per hour

Maximum: $66.53 per hour

Internal application deadline: July 28, 2026 

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.