Chief People Officer

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

Knix is an intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing companies in Canada and are globally recognized as an innovator within the apparel space.

Our growth has been off the charts, from headcount to business operations to revenue we’ve more than doubled in the last couple years. As a highly ambitious organization with the potential to change the world every day, we feel like we are just getting started. With that growth comes opportunities, challenges and amazing initiatives. It’s also where you come in. We’re looking for a growth-focused, business leader to help drive our team forward. At Knix we don’t just talk about our employees being our greatest asset, we live it every day. Our hopes for a Chief People Officer are BIG! We want this to be a role that catapults our team and your career.

We’re looking for someone who thinks big, focuses on performance and growth, and truly understands how to scale a company. You should be a leader who knows how to balance the needs of the business and the needs of the people. Someone who can build a great place to work where employees can develop their careers and make huge impacts for the organization.

You will own all of People Operations and work closely with the CEO and the Executive team to continue building a high-performance team environment for this next growth stage.

Here are just some of the exciting opportunities here with this role:

• Team Growth Plans - Defining, Coaching & Refinement of Career Planning & Growth
• Talent Acquisition Strategy - Be a support to our Director of TA and TA team working through best practices in strategic planning for global growth
• Compensation and Rewards - Own our total rewards and compensation structure ensuring it remains competitive to attract and retain the best talent.
• Performance Enablement - Build Programming that drives performance rather than just measuring it.
• Organizational Design - Define scaled team structure to support business objectives.
• Compliance and Policy Work - Ensure we’re always on track with employment law and legislation for both HQ and the Retail side of the business (includes US).
• Training and Development - Build a best in class L&D program supporting our HQ & Retail Teams.
• Global expansion - Across HQ and our Retail storefronts.
• DE&I Champion - Ensuring equitability across the entire organization.
• Data & Analytics - Data driven decision making to unlock team and people insights.
• Workplace of the Future - Ensure that Knix is at the forefront of a high functioning hybrid work environment (3 days per week).
• Sounds like a lot right? Don’t worry! We’re not expecting one person to do it all, you’ll have a team (which you can help build!) and you will lead us down the right prioritization path for all of these initiatives.

About You

• You are someone who thrives on transparency, communication and data. You’re passionate about building great businesses and great leaders of the future. You empower and inspire people to do their best work. You are curious and have a growth mindset.
• You are not worried about difficult conversations and your proudest moments are seeing your people thrive in their roles. You thrive in a fast-paced environment and aren’t afraid to bring new and innovative ideas to the table.
• Ideally you’ve taken a People Operations team from small to large (500+) ensuring that you’re allocating the right resources across the business (not just hiring for hiring sake).You’ve built a personal people operations practice that other leaders envy and want to learn from.
• You have a strong functional HR expertise in organizational design, performance management, employee engagement, coaching and development, conflict resolution, and data analytics and you know how to convert all of these areas into digestible programs for employees and leaders. You understand that each company is unique and can adapt your thinking and strategy to meet the specific needs of the organization.
• You are an empathetic leader who brings a strong executive presence, excellent decision-making skills and the ability to work with discretion to create effective business solutions.
• Finally, you must want to build, push limits and create great things. This is the kind of role you’ve been waiting for throughout your career, something that will drive you and allow you to bring all your learnings, best practices and passion to the table.

Qualifications:

• 15+ years of progressive People/HR experience, including 5+ years at executive level.
• BA/Masters in a related discipline or equivalent combination of education and experience with a CHRL certification.
• Executive human resources experience working at a high-growth, retail-focused organization.
• Proven experience overseeing headcount in excess of 500+ with a strong global presence.
• Strong understanding of global employment laws and regulations, with experience operating in Canadian and US markets.
• Demonstrated ability to build and develop high-performing teams, fostering a culture of collaboration, accountability, and continuous improvement.
• Exceptional strategic thinking and business acumen, with the ability to align HR initiatives with overall organizational goals and objectives.
• Experience leading and developing strong verticals for People, Talent, Internal Communications and Learning & Development.
• Strong analytical skills, with the ability to leverage data and metrics to drive insights and influence decision-making.
• Superior written and verbal communication and presentation skills with fervent attention to detailCapable of overseeing multiple projects and people initiatives while prioritizing under pressure.
• Ability to efficiently and creatively solve problems with little or no oversight.
• Proven ability and confidence in effectively managing large teams and direct reports.
• Deep understanding of applicable employment laws and experience managing complex employee relations situations involving leadership.
• Proficiency in picking up new software with ease (we use Google Suites, Hibob HRIS, Lever ATS, 15Five perf reviews, Barley compensation & Notion as our company wiki).

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.