Business Testing Specialist (Contract)

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

As a Business Testing Specialist, you will be a part of an Agile marketing team (pod) within the Client Experience Office (CXO).  Your role will be to provide professional, structured testing services that embrace innovative tools and techniques to enhance the quality of marketing deliverables and align with our client (member) expectations.

What will you do?

• Execute the testing and validation of marketing campaigns through Web Sites, Mobile Applications, Email and Call Center channels.
• Translate requirements into testing data needs from various application source systems.
• Update test data attributes in the appropriate database using SQL statements
• Deliver quality testing artifacts and activities in the Agile pod, when needed, such as Estimates, Test scenarios, Test cases, Test execution / validation, Defect management and reporting, Test reports
• Search or mine for test data in the application source systems.
• Create and maintain Regression models and Training documentation.
• Partner with Sun Life’s TCoE (Testing Center of Excellence) to ensure alignment of practices and guidelines

What do you need to succeed?

• Strong and proactive communication skills and partner collaboration
• Ability to adapt effectively to competing demands, frequent change, delays or unexpected events
• Natural sense of urgency and drive to reach goals with high efficiency
• Familiar with the creation and execution of test cases (regression, etc.)
• Experience with digital deployment tools such as SAS and Adobe Campaign  
• Quality Centre (QC) / Advanced Application Lifecycle Management (ALM) / QTest experience
• Experience with Jira and Wrike
• Experience with AEM and RTDM
• 3 years of Test Lead experience & test lead experience on small to medium projects (up to 50 days)
• Experience in multi-web browser test environment, multi-mobile device testing of app and web
• Knowledge and experience in Database and Data mining using Simple SQL statements, and Data Models
• Some additional hours will be required outside of normal schedule during peak periods.
• Occasional travel maybe required

What will be nice to have?

• CSTE certification or plans to work towards a designation
• Knowledge and experience in Mainframe testing
• Knowledge and experience in Waterfall and Iterative project delivery methodologies
• Knowledge and experience in mobile testing tools such as Mobile Center or equivalent

What’s in it for you?

• Flexible work environment work from home, office or a combination
• Great Place to Work® Certified in Canada and the US.
• Pension, stock and savings programs to help build and enhance your future financial security
• Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
• A friendly, collaborative, and inclusive culture
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience. 

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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