Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need
We are looking for a Black Belt who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.
As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients. At Element, employees play a critical role in delivering value to clients and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!
Are you:
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A Lean Six Sigma Black Belt who is a process improvement specialist?
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A leader of improvement efforts responsible for the diagnosis of the root causes of the issues, the development of specific improvement plans and the successful implementation of the planned improvement steps?
As the Black Belt, you will be tasked with solving service delivery issues that may directly cause customer dissatisfaction and result in clients (and revenue) at risk of being lost. In addition to service delivery improvements, this role is employed in efficiency efforts that are aimed at boosting processing productivity and reducing operating costs.
A Day in the Life
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Lead identified improvement efforts through all stages of the basic Six Sigma process (DMAIC) across various areas of the organization while providing leadership and guidance for the people who are attached to the project (process owners, subject matter experts, technology specialist, etc)
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Conduct data and other analysis to determine root causes of service performance failure
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Document via flowcharting existing processes, identify fail points and develop solutions
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Works directly with clients on either client specific service issues or as part of a larger service improvement effort
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Provide coaching support to organization’s managers to support their improvement efforts
Requirements
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Bachelor’s degree required; Master’s degree preferred
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Black belt certified from a reputable organization
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10+ years of business experience in a service (strongly preferred), and/or financial environment leading business improvement efforts
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Formal project management skillset and experience (time/scope/budget)
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Must be skilled in the use of Microsoft suite of office products, specifically MS Project, Lucid Suite, and Visio
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Proactive, process driven, with a strong focus on understanding and exceeding the expectations of the stakeholder
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Must be a results-oriented “change agent” with the ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus for chosen solutions
What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [email protected] or call (800) 665-9744.
Top Skills
What We Do
Element Fleet Management (TSX: EFN) is the leading global fleet management company, providing world-class management services and financing for commercial vehicle and equipment fleets. Our suite of fleet management services span the total fleet lifecycle, from acquisition and financing to program management and remarketing – helping customers optimize performance and improve productivity.
