Billing Analyst

Summary

Join Guidewire’s Finance team, where we drive financial transparency, operational efficiency, and data-driven decision-making to support the company’s growth and platform value. Our collaborative environment values cross-functional teamwork, continuous improvement, and a commitment to delivering accurate, timely financial operations. You’ll work alongside passionate professionals dedicated to upholding Guidewire’s reputation for integrity and innovation. ¹
As a Billing Analyst, you will play a key role in ensuring accurate and timely invoicing for our external clients, directly impacting revenue management and customer satisfaction. We are seeking a detail-oriented, proactive team player who thrives in a fast-paced, technology-driven environment. This is an exciting opportunity to contribute to Guidewire’s mission of transforming the insurance industry through data credibility, financial transparency, and operational excellence.

Job Description

What you’ll do

• Collaborate with Revenue Team members to provide monthly invoicing to all external clients.

• Distribute invoices promptly via Oracle Fusion, third-party portals (Ariba, Coupa, Fieldglass), and/or email.

• Build and maintain strong relationships with external customers regarding monthly invoicing.

• Partner with Treasury, Revenue, Sales Operations, Education, and Tax teams to ensure billing accuracy.

• Provide customer support for special requests, inquiries, and disputes related to invoicing.

• Perform monthly reconciliation for Accounts Receivable and ad hoc reconciliations as needed.

• Assist with audit and SOX request items.

• Resolve valid or authorized deductions by entering adjustment entries/credit memos.

• Update job knowledge by participating in team training.

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What you’ll bringRequired

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

• Strong attention to detail and accuracy in financial operations.

• Excellent communication and relationship-building skills.

• Ability to work collaboratively across functions and with external clients.

• Proficiency in Microsoft Office Suite and experience with financial systems (Oracle Fusion preferred).

• Problem-solving mindset and ability to manage multiple priorities.

• Commitment to continuous learning and process improvement.

Preferred

• Bachelor’s degree in Finance, Accounting, Business, or related field preferred, or equivalent experience.

• Experience with third-party invoicing portals (Ariba, Coupa, Fieldglass) is a plus.

• Prior experience in a technology or SaaS company is advantageous.

Your Impact

We believe in clarity and setting you up for success. In your first six months, you’ll master Guidewire’s billing processes, develop strong relationships with internal and external stakeholders, and contribute to monthly revenue operations. Your attention to detail and proactive approach will ensure accurate invoicing, timely reconciliations, and effective resolution of customer inquiries, directly supporting Guidewire’s financial transparency and operational efficiency goals. Over time, your work will help drive platform value, support cost optimization, and enhance the customer experience across the organization.

What’s in it for you

The people we employ give their all, and in return, we offer flexibility wherever we can, such as:

• Flexible work environment

• Health and wellness benefits

• Paid time off programs, including volunteer time off

• Market-competitive pay and incentive programs

• Continual development and internal career growth opportunities

• All new hires participate in our in-person orientation process to ensure a strong start at Guidewire.

At Guidewire, you’ll help transform the way the world’s P&C insurers do business, contributing to our mission of delivering trusted, innovative solutions that drive customer success and industry advancement.

The Canadian CAD base salary range for this full-time position is $52,000 - $65,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.