The Tenant Billing Analyst conducts audits, manages tenant billing, and collaborates with property management to resolve tenant inquiries while participating in budgeting and financial reconciliation.
Who We Are
For over 30 years, our entrepreneurial mindset and strategic vision have fueled our growth into one of Canada’s largest and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop, live, work, and play. We take pride in our strong legacy while continuously adapting, innovating, and investing in the future. We are proud to be recognized as one of Canada’s Most Admired Corporate Cultures, Canada's Greenest Employers and a Greater Toronto Top Employer.
At RioCan, we believe our people are our greatest strength. We foster a welcoming, inclusive culture where employees can connect authentically, grow continuously, and bring their whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every day.
POSITION OVERVIEW:
Reporting to the Manager, Tenant Billing, the Tenant Billing Analyst ensures accurate billing and compliance with lease provisions related to Common Area Maintenance (CAM), property taxes, and percentage rent. The role also involves collaborating with property management to resolve tenant inquiries and supporting special projects as needed.
RESPONSIBILITIES:
- Conducting audits of lease provisions related to CAM, property tax, and percentage rent, and preparing calculations to ensure compliance with lease terms
- Entering approved calculation methodologies into the ERP system
- Maintaining and updating tenant billing methodologies in the ERP system to ensure accuracy and completeness
- Participating in the annual budget process through calculation, review, and analysis of estimated charges
- Calculating and issuing final year-end reconciliation invoices
- Updating percentage rent schedules with monthly sales data and generating percentage rent invoices
- Assisting Property Management in resolving tenant inquiries related to reconcilable charges
- Calculating property tax refunds and issuing related invoices to tenants
- Performing miscellaneous tasks and participating in special projects as assigned
QUALIFICATIONS:
- University degree in either Business Administration, Accounting, or Economics
- Minimum of 5 years of experience in recovery accounting or property accounting
- Excellent written and verbal communication skills
- Proven organizational skills with attention to detail
- Proficient in Microsoft Word, Excel, and Outlook
- Yardi experience preferred
- Demonstrated ability to read and interpret lease agreements
The base salary range for this role reflects compensation for candidates at varying levels of experience and proficiency. The salary will be determined based on the successful candidate’s relevant competencies, including skills, experience, education, and our teams’ requirements.
The listed salary range does not include bonus and other total rewards. This role is eligible for participation in the company’s bonus program.
This job posting is for a newly created role within our organization.
Why join RioCan?
We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards program is designed to help you thrive in every aspect of your life: physically, emotionally, financially, and socially. Here’s what we offer:
An Extensive Health and Benefits Program that includes health and dental benefits starting on day one, healthcare and wellness/lifestyle spending accounts, access to an employee family and assistance program, virtual healthcare services, and other resources to support your overall well-being.
A Comprehensive Retirement Program to help prepare you for your future. This includes matching employee contributions in a retirement savings plan, pension plan,
and an employee unit purchase plan.
Work/Life Balance that prioritizes you. Enjoy flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.
Professional Growth and Development opportunities to advance your skills and grow your career through our continuing education reimbursement, mentorship and leadership development programs, on-demand online learning, and cross-functional training opportunities.
Additional Perks and Benefits that include paid time off, parental leave top-up, employee discounts, referral and recognition programs, and year-round opportunities to connect through community initiatives, committees, and social events.
If you share RioCan’s values and a passion for real estate, we want to hear from you.
We are committed to creating a diverse and inclusive work environment where all employees are valued, included, and empowered to do their best work and bring great ideas. People are at the core of who we are, and we respect that they have taken all paths to get here. RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process, please let us know, and we will be happy to work with you to meet your needs.
You can visit us at www.riocan.com and follow us on LinkedIn to learn more about who we are and what a career at RioCan can look like for you.
Top Skills
Excel
Microsoft Outlook
Microsoft Word
Yardi
RioCan Real Estate Investment Trust Toronto, Ontario, CAN Office
2300 Yonge St, Toronto, Ontario, Canada, M4P 1E4
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