AVP, People Partner

The role of a People Partner at Manulife John Hancock is a dynamic one, requiring a blend of strong skills in human resources, data acumen, listening and insights, and outstanding leadership coaching and mentoring abilities. This role combines market-leading practices with a strategic understanding of how business operates, all while engaging leaders in an enterprise-wide talent strategy.

Position Responsibilities:

• Strategic partner aligned to organizations within John Hancock to develop and drive the people strategy, workforce planning (e.g., skills, structure, people, etc.), talent management, and organizational change.
• Be a thought leader and agent of change with respect to the People function, constantly and creatively assessing and sharing opportunities and risks with respect to the function, driving continuous improvement, and demonstrating how the People/Comms function may be used, changed or adapted to provide benefits to the broader organization.
• Be the face of “One People/Comms” to leadership ensuring People partners and resources are delivered seamlessly and, in a customer-centric way, to support acquisition, engagement and retention of top talent in line with business need.
• Actively analyze data with the goal of communicating insights back to the business to advise their people related strategies and priorities.
• Proactively and strategically drive talent identification and development processes to ensure that the John Hancock leaders deliver meaningful career experiences for our talent, while maintaining sufficient bench strength and succession plans for officer and critical roles.
• Partner closely with the wider People function to leverage our global scale, contributing to its agenda, and operate seamlessly as one team.
• Provides feedback, advice and coaching to senior leaders on talent issues, People strategies, and leadership
• Anticipates impact of change (including risks) on the organization and provides advice and education to leaders including escalation as appropriate.
• Oversees delivery of all cyclical employee initiatives such as Employee Engagement Survey, Performance Management, Talent Review, and Compensation Cycle for assigned client groups etc.

Required Qualifications:

• Minimum 10+ years of experience across several People Practice disciplines
• Proven success as a leadership coach with the ability to influence, truly collaborate, negotiate, and work in a Global matrixed reporting environment
• Use of data and analytics to drive business solutions
• Well networked to bring thought leadership into the function and profile Manulife within the broader community
• Strong communicator – both written and verbal with experience delivering messages to a senior audience.
• Client centricity with a focus on the employee experience
• Strategic partnership orientation both internally and externally; continually seek input/feedback from clients to effectively meet needs of the organization
• Excellent business and professional judgement including an ability to drive business outcomes, even with ambiguity.
• Courage: influencing and negotiating with all partners both within and outside assigned client groups

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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