Associate Solution Deployment Manager

Artificial Intelligence. Actual Impact.

At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

As an Associate Solution Deployment Manager, you are the architect of the first impression, ensuring our SMB customers transition seamlessly from "new user" to "platform power-user." You’ll bridge the gap between complex business needs and technical solutions, serving as the strategic guide that turns Docebo’s potential into a tangible superpower for teams around the globe. This isn't just about managing a checklist; it's about driving high-impact transformations and ensuring every learner's journey starts with a win.

• Champion the Journey: Manage multiple concurrent projects for customers across different countries, ensuring every onboarding experience is world-class.

• Define the Win: Partner with customers to identify and document key Success Criteria that will serve as the North Star for the duration of the engagement.

• Master the Map: Develop and monitor comprehensive implementation schedules, including functional, customization, and technical integration projects to meet client objectives.

• Bridge the Gaps: Facilitate and configure functional/technical specifications that align perfectly with a client’s unique enhancement and integration requirements.

• Guard the Goal: Proactively prevent, identify, and communicate project risks both internally and externally to keep implementations on track.

• Drive Alignment: Document and share project activities across Customer Success departments to ensure a seamless, continuous experience for our clients.

• Optimize the Engine: Ensure all projects stay within utilization and budget targets while maintaining impeccable project documentation.

• Problem-Solving Prowess: You have a natural inclination to resolve customer hurdles and an obsession with making your clients successful.

• Proven Track Record: You bring 2+ years of experience in IT service implementation, technical consulting, or project management.

• Project Mastery: You possess a deep understanding of consulting processes, the software implementation lifecycle, and core project management principles.

• Technical Fluency: You have general knowledge of programming languages, REST Webservices, and ETL (Extract Load and Transform) data migration.

• Linguistic Versatility: You are fluent in English (written and spoken) and ready to support a global, diverse client base.

• Collaborative Spirit: You thrive in high-energy environments and have experience working with Support, QA, and Product teams to crush customer issues.

• Growth Mindset: You have a BA/BS degree (or equivalent experience) and a fierce desire to become a Docebo product expert.

• Polyglot Perks: You can speak fluently in French and/or Spanish.

• Industry Insider: You have previous experience within the E-Learning or Learning Management (LMS) industry.

• Mid-Market Maven: You’ve spent time specifically working with clients in the "Mid-Market" space.

Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.

• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.

• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
  

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.

• Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.

• Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!

• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!

• Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [email protected]. The email should also include the position you’re interested in.