Customer Analytics – Beauty & Wellbeing (B&W)
Role Purpose
The Customer Analytics role for Beauty & Wellbeing (B&W) serves as the financial and analytical foundation for Customer Development and BU management, managing trade investments and enabling profitable growth through insights and partnerships. The role ensures full, E2E stewardship of trade investment, manages trade P&L forecasting, supports decision making for resource allocation, and provides the BU with clear foresight on performance, risks, and opportunities, as well acts as the key finance resource partnering BU direct functions (CS&P, P&P), CBD org and CD Ops.
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Key Responsibilities
1. Partner BU on Trade Investment Decision Making
• Act as the primary financial partner for trade to BU Category Leads, CS&P and Performance Portfolio Management, supporting scenarios, ROI evaluations, and strategic guidance on trade investment choices, providing forward looking insights into drivers of performance, risks/opportunities, and recommended interventions
2. Partner CBD on Trade Allocation & Spend Governance
• Collaborate with CBD teams to review trade budgets, optimize spend, and track compliance to annual agreements.
• Partner CBD Org to in POR reconciliation process, leveraging new tools and ways of working
• Provide insights and updates to CBD Org and BU on volume forecasts, customer incentives and any commercial levers that may impact trade position.
3. Partner CD Ops on Accounting & Financial Planning
• Through active partnership with CD Ops NA, lead (from BU side) trade forecasting process (forecast and Cashup) in PBCS.
• Manage total trade spend across customers and categories, ensuring accuracy, transparency and alignment with B&W financial objectives.
• Partner with CD Ops to ensure correct flow to EG.
• Support CD Ops in system evolution and process enhancements (e.g., Pigment, WoW redesign), ensuring trade related accuracy and improved efficiency across teams
• Partner with CD Ops team to ensure accounting clarity for all trade programs and audit ready documentation and proper financial treatment.
• Identify anomalies, perform variance analysis, and ensure financial and operational controls are fully met.
6. Provide Insights to BU on Trade Allocation by Category & Customer
• Provide in depth analysis of customer level performance, promotions, and investment efficiency to guide where to “bet” across customers, supporting NRM.
• Generate insights that help BU prioritize resources, understand drivers of results, and shape category strategies.
What You will Need to Succeed:
Degree: Bachelor’s degree in Finance, Accounting, or a related field
Years of experience: Minimum four years of relevant work experience
Must have skills: Prior work experience in Accounting or Financial Reporting, strong analytical and problem-solving ability, experience building data models/analytics, and strong technical acumen
Nice to have skills: strong skills with PowerBIs and data visualizations tools
Soft skills: strong communication, relationship building, time management, attention to detail, and project management skills
Pay: The pay range for this position is $84,900-$127,300. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
Bonus: This position is bonus eligible.
Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Unilever uses artificial intelligence tools in the hiring process to screen or assess applicants. However, hiring decisions will be made by the line manager and in accordance with applicable employment standards and human rights laws. All information collected, used or disclosed during the application and interview process will be subject to Unilever’s Privacy Policy
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Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.
Unilever Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée.
Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez communiquer avec nous au [email protected]. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.
