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The Clorox Company

Associate Category Customer Sales Planning Manager

Job Posted 14 Days Ago Posted 14 Days Ago
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Brampton, ON
Mid level
Brampton, ON
Mid level
The Associate Category Customer Sales Planning Manager will develop actionable customer strategies, lead innovation initiatives, and collaborate with sales teams to enhance business performance through data insights and category expertise.
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Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

Reporting directly to the Category Customer Sales Planning Leader (CCSPL) you are accountable for the translation of the brand strategies, and excel in bringing insights to action through compelling and integrated customer selling stories. As an expert in understanding our business tools, ACN, Precision, Salesforce, POS and brand strategies, you are able to understand the market dynamics of Clorox, the category, the competition and our customers to bring insights into action for the sales organization to execute. This role is integral to helping shape future strategies, understand white space opportunities and support customer activation that enables Clorox to gain a competitive advantage while driving the category for our customers all through mastery of data and insights.

In this role, you will:

Category Customer sales planning and management:

  • Customer/Category Insights and Storytelling: Translates the brand strategies to compelling and actionable stories for our customers with insights and an adept understanding of the categories, competitors, customers and Clorox.
  • Innovation/Distribution Opportunities and Customer Activation: Lead the development and execution of innovative/distribution initiatives and customer activation plans. Identify growth opportunities and collaborate with cross-functional teams to bring them to life.
  • Strategic Planning: Works in collaboration with the CCSPL to develop a strategic vision for the category and customer, with a focus on the 6-month to 2-year window. Outline clear goals, objectives, and action plans to achieve desired outcomes in a way that customer teams can deploy by adding only customer relevant tweaks.
  • Collaborate: Excellence in both communication and collaboration to enhance the outcomes for the business priorities of NCS Revenue, Trade, NRM, Insights, and Studio teams.  Supports teams with the necessary insights and recommendations for investment choices for our customers and brands that are rooted in the KPIs (NCS Revenue, Trade, GM, EBIT) for ROI on investments.
  • Support the Sales Division Customer Team Leader on contractual management and bid initiatives for category and portfolio expansion, within program requirements, lead times and trade structure.
  • Partner with Regional Sales Managers to influence product end users to convert/expand adopting our portfolio for use across facilities, uncover sales performance drivers using data tools to guide actions and drive the sales funnel, play a key role in supporting an existing portfolio of customers while utilizing data and insights to recommend actions for brand and category growth.
  • Work in collaboration of the account teams (Customer Team Leaders where necessary) to ensure a full understanding of the market/customer conditions are understood, challenged, and validated for rounded recommendations.
  • Stay informed on industry trends, competitor activities, and developments to identify new business opportunities and white space.
  • Adhoc support for total Cleaning SBU projects.

Strategic Development:

  • Strategy and Planning: Supports the business teams in understanding the current and future states of customers and performance to support the business planning and strategy process.
  • AMPS Strategies and Tactics: Supports the development and deployment of AMPS (Assortment, Merchandising, Pricing, and Shelving) strategies, as well as brand/sales priorities and selling tools.
  • Category Expertise: Serve as a category expert, leveraging POS customer sales tools and market (Nielsen) reviews to make informed decisions.

#LI-Hybrid

What we look for:

  • 3-5 years of experience in category management, sales, marketing, or trade management roles from a leading CPG company
  • Experience in Healthcare Distributorship/Healthcare Industry and/or Distribution, with a focus on cleaning products and janitorial sanitation- demonstrated working knowledge of how end users operate, how to influence, and of group purchasing organizations, RFPs, contract management, with experience managing programs within contracts in the Canadian market or through go-to-market strategy via distributor vs direct B2B (preferred)
  • Experience and ability to use Nielsen (WS+/Answers) (preferred)
  • Exceedra (and/or other TPM) (preferred)
  • Self starter with ability to perform well in fast-paced and changing environment
  • Strong collaboration skills and strategic thinking
  • Strong Excel skills complementing a strong process and an analytical mindset
  • Strong aptitude for business planning at the customer level
  • Proven organization and time management skills
  • Excellent communication and leadership skills

Workplace type:

Hybrid.

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.

Benefits we offer to help you be well and thrive:

  • Competitive compensation

  • Generous 401(k) program in the US and similar programs in international

  • Health benefits and programs that support both your physical and mental well-being

  • Flexible work environment, depending on your role

  • Meaningful opportunities to keep learning and growing

  • Half-day Fridays, depending on your location

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.

Top Skills

Acn
Exceedra
Nielsen
Precision
Salesforce
Ws+/Answers

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