Assistant, Office Services

Location

Brookfield Culture

Brookfield has a unique and dynamic culture.  We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader:  Entrepreneurial, Collaborative and Disciplined.  Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description

Overview

Brookfield Asset Management is seeking a dependable and service-oriented Office Services Assistant to support day-to-day operations in its Toronto office. This role is integral to delivering a consistent, high-quality workplace experience in a fast-paced, client-facing environment.  This unique role will float between all areas within the Office Services department.

The successful candidate will provide flexible support across mail services, reception & conference services, and facility operations, ensuring seamless coverage and a professional standard of service across multiple floors.

Key Responsibilities

Reception & Conference Services

• Provide professional front desk coverage, including greeting clients and visitors and managing guest registration

• Coordinate visitor access in accordance with building security protocols and internal procedures

• Answer and direct incoming calls with a high level of professionalism and discretion

• Manage meeting room bookings and coordinate catering requirements

• Ensure pantry and common areas are consistently clean, organized, and well-maintained

• Assist with event coordination and execution

Mail Services

• Complete scheduled daily mail runs, including pick up and drop off all mail and courier packages

• Support daily mail operations, including processing outgoing courier requests (e.g., FedEx, Purolator), and inbounding internal deliveries

• Maintain office supply inventory and coordinate timely restocking with vendors

• Process printing and binding requests

Facility Operations

• Liaise with building management (Brookfield Properties) and external vendors to address maintenance and service requests

• Assist with onboarding logistics, including workspace setup and access coordination

• Coordinate with cleaning, catering, and office services providers to ensure service quality and consistency

• Support adherence to health and safety standards and emergency procedures

Flexible Coverage

• Provide coverage across multiple floors and teams based on business needs

• Step in for reception, mailroom, or facility operations during absences or peak periods

• Adapt to shifting priorities while maintaining a high standard of service

Qualifications

Required

• 2–5 years of experience in mail, reception, or facilities support within a corporate environment

• Strong communication and interpersonal skills with a professional, client-facing approach

• Highly organized with the ability to manage multiple priorities in a fast-paced setting

• Proficiency in Microsoft Office (Outlook, Word, Excel)

• Demonstrated ability to handle sensitive information with discretion

Preferred

• Experience in financial services or a professional services environment

• Familiarity with visitor management systems and building access protocols

• Experience supporting large, multi-floor office environments

Key Competencies

• Strong service orientation and attention to detail

• Professional presence and sound judgment

• Flexibility and adaptability across responsibilities

• Proactive approach to problem-solving

• Collaborative and team-oriented mindset

What Success Looks Like

• A consistently professional and polished front-of-house experience aligned with Brookfield’s standards

• Efficient and reliable office operations across multiple teams and floors

• Strong working relationships with internal stakeholders, vendors, and building management

• Consistent delivery of high-quality support in a dynamic, client-facing environment

• Seamless coverage across all office services functions

Salary Range: CAD $50,000 - $60,000

#LI-CL2

Position Opening Reason:

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it.  Accordingly, we do not tolerate workplace discrimination, violence or harassment.