AppOps, Senior Specialist

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
 
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

We are seeking a hands-on AppOps, Senior Specialist for a vacant position reporting into the Leader, AppOps - Konek to develop and implement modular, reusable solutions that streamline AppOps processes and workflows. In this role, you will focus on building tools, frameworks, and automation that enhance operational efficiency for a new product at Interac. You will actively contribute to the development of reusable libraries and scripts that integrate seamlessly with our cloud infrastructure, enabling rapid deployment, scalability, and reliability.
 

You’ll be responsible for:  

• Designing and building modular, reusable frameworks to streamline AppOps workflows and enable automation at scale.

• Actively contribute to the development of tools, scripts, and modules that embed AppOps functionality (e.g., logging, monitoring, alerting) directly into application code and build pipelines.

• Building and managing high-quality, version-controlled libraries, templates, and automation modules that can be seamlessly integrated into multiple products and workflows.

• Developing tools and workflows to automate deployment, testing, monitoring, and recovery processes, eliminating manual tasks and improving system performance.

• Developing modules that incorporate observability practices, such as metrics, logging, and tracing, to enable proactive monitoring and faster troubleshooting

• Ensuring operational capabilities are part of CI/CD workflows by incorporating checks for reliability, performance, and readiness into deployment pipelines.

• Designing and refining tools and processes that increase operational efficiency, support fault tolerance, and enhance system performance across environments.

• Leveraging the tools, libraries, and automation scripts you build to continuously enhance operational practices after the application is live, including real-time monitoring, issue resolution, and system optimization.

• Working closely with engineering, operations, and security teams to align on architecture, tooling, and delivery strategies, ensuring AppOps capabilities are integrated seamlessly.

You bring:

• Experience in AppOps, DevOps, or SRE roles.

• Experience collaborating with developers, SRE, QA, and/or Security to embed AppOps capabilities into the application code, CI/CD pipelines, and runtime environments.

• Experience leading and/or participating in Agile and DevOps transformations.

• Experience in programming/scripting languages and configuration tools to build automation frameworks, reusable modules, and developer-friendly tooling.

• Experience integrating CI/CD pipelines, with an emphasis on automating testing, deployment, and operational checks.

• Eligibility to work for Interac Corp. in Canada in a full-time capacity

Nice to Have:

• AWS certifications: AWS Certified DevOps Engineer – Professional or AWS Solutions Architect are strongly preferred (or similar across Azure, GCP, etc.)

• Site Reliability Engineering (SRE) Certification

• ITIL Foundation

What We’re Offering:
The hiring range for this position is $105,000-$130,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:
 

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

• Investing in the Future – Help us unlock digital prosperity for all Canadians.

• Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

• Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

• Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at [email protected]. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.