Analyst, Sales

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Analyst, Sales

Overview:
The Analyst, Sales position is part of the central Americas Strategy and Operations team and partners with specific Customer Account Management (CAM) teams. The open role will support Mastercard merchant teams in Canada and North America generally.
The Analyst will: (1) Collaborate with CAM leaders and team members to support and execute financial, operational, and business objectives. (2) Provide analytics, research, deal support, and customer assistance to account teams, as well as handle special projects. (3) Enhance Sales Excellence by refining business processes, including reporting, deal responses, and business reviews. (4) Drive strategic priorities and manage the implementation of strategies for the segment. (5) Facilitate the setting and sharing of best practices and promote standard methodologies across the Merchant team and the overall Strategy and Operations team.
Role
Enable business growth:
• Support Canada Merchant account teams on key objectives, analytics, reporting, and strategy.
• Interact regularly with the account teams to understand their specific needs and help support the business.
• Create dashboards with Power BI and Excel to monitor customer activity, report on payment flows, and track internal initiatives.
• Navigate the internal data warehouse with proprietary tools.
• Partner with Account Managers, Finance, and other teams to develop financial modeling and business cases to support opportunities and RFPs.
• Investigate and explore opportunities to grow acceptance based on customer performance tracking and Account Manager input.
• Drive consistency across the account team through pipeline management, account optimization, and more.
• Contribute to overall strategic projects for the Americas region, such as quantifying internal progress, evaluating competitor operations, desktop research, and more.
All About You
• Passion for Mastercard and working in a data-driven, sales-focused environment to improve results.
• Strong communication skills; able to balance command of the details with the ability to deliver clear, concise summary
• Strong technical skills: knowledge of, or ability to quickly learn, Excel-based models, querying, and aggregation.
• Strong analytical skills: aptitude for working with financial information and operational data
• Experience with developing business cases & strategic analysis.
• Ability to collaborate and build relationships with account team across multiple functions; role has high exposure to a wide range of senior partners. Must be a strong team player.
• Self-motivated with a proven track record of delivering multiple projects within a team environment.
• Bachelor’s Degree required
• Preferred majors include Finance, Economics, or Engineering, but open to other areas.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.