Analyst, HR Digital Solutions

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

At Sun Life, the Human Resources Digital Solutions team is responsible for designing and deploying scalable technical solutions in Workday to better organize, understand, and proactively deploy our current and future workforce needs. This team is diverse in education, experience, and prides themselves on their passion, innovative mindsets, and collaborative work culture, while using modern agile principles. Under the leadership of the Manager, HR Systems Management, you will have a safe space to experiment, take calculated risks, and build on your colleague’s strengths and expertise to achieve milestones.  

As an Analyst, HR Digital Solutions, you are curious and empathetic to users and their experiences. You are creative with a natural ability to produce alternative solutions to problems and find balance between the systems’ capabilities and user needs to implement the best solutions.

As Sun Life furthers our transformation to a Digital Enterprise, the Analyst, HR Digital Solutions will play an integral role in driving the future of work through delivering innovative services and creating awesome and seamless employee experiences. In this role, you will have the opportunity to learn in-demand skills, work with best-in-class technology and push the boundaries of what HR technology can do.

What will you do?

• Collaborate with like-minded team members to develop and deploy sustainable Workday configuration solutions in a mature and complex Workday ecosystem

• Clearly define and refine technical requirements and ensure focus is on high value and high impact work

• Identify opportunities for system enhancements and propose innovative solutions to optimize the HR processes, drive automation, and improve user experience in our Workday ecosystem

• Maintain accurate system documentation, including process workflows, system configurations, and standard operating procedures, to ensure knowledge sharing and facilitate system maintenance and upgrades

• Ensure the accuracy, organization, and maintenance of tickets in our ticketing system (JIRA)

• Develop a deep understanding and actively participate in the Workday Community platform by joining relevant groups, forums, and discussions to stay up to date on the latest enhancements and best practices

What do you need to succeed?

• Extensive and detailed Workday configuration knowledge and hands on experience across multiple Workday functional areas, including but not limited to, Recruiting and Core HCM, Absence Management (TTAM), Compensation, Workday Everywhere and Employee Self Service features and functions

• Applied knowledge of Workday Security and Reporting including domain set up, dashboards and advanced reporting

• Attention to detail in ensuring data integrity and high-quality work while maintaining discretion and confidentiality with sensitive information

• Customer focused with robust communication skills and the ability to develop strong interpersonal relationships while working collaboratively with cross-functional teams and stakeholders

• Curious thinker with excellent analytical skills, creativity, and problem-solving abilities

• Track record of constant upskilling, learning innovative technologies and methodologies

• Self-starter with ability to work without explicit direction

• Strong time management skills with the ability to independently organize work based on daily and long-term priorities

• Resilience to support a transforming organization

• Experience supporting HR-related tasks, processes, and services; knowledge of agile practices is an asset

• For candidates with these preferred skills, exceptions beyond the usual salary range below may be possible

• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide

What's in it for you?

• The opportunity to move along a variety of career paths with amazing networking potential

• Flexible Benefits from the day you join to meet the needs of you and your family

• We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential

• We’re honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work® Canada

• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®,  for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

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The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

63,000/63 000 - 104,000/104 000

Job Category:

Human Resources

Posting End Date:

09/03/2025