AI Product Analyst

AI Product Analyst

Toronto, ON

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

KEY OBJECTIVE:

Reporting to the AVP, AI Product Owner, the AI Product Analyst plays a pivotal role in shaping the future of P&C insurance through innovative, AI-driven digital solutions. By leveraging their deep understanding of P&C underwriting, they enhance our product offerings across all regions. This role offers a unique opportunity for experienced P&C insurance professionals to deepen their underwriting acumen by developing cutting-edge digital solutions that transform underwriting workflows.  

MAJOR DUTIES & RESPONSIBILITIES:    

• Conduct comprehensive analysis of existing underwriting workflows, systems, and processes to understand and document the current state. 

• Collaborate with Product Owners and Business SMEs to identify opportunities for improvement and design optimized underwriting workflows. 

• Utilize underwriting expertise to present informed proposals and solutions that align with target workflows and business objectives. 

• Translate complex business needs into clear, actionable requirements that align with the product vision and roadmap. 

• Coordinate with business users to finalize and approve business requirements, while effectively managing and prioritizing changes based on evolving business needs.     

• Evaluate product outcomes and identify discrepancies from expectation in product acceptance testing. Proactively resolve discrepancies to achieve expected outcomes of the solutions.

• Engage with business stakeholders and end users to ensure successful user acceptance testing. 

• Contribute to the entire project lifecycle, from inception through user acceptance and deployment, ensuring alignment with business objectives.

• Partner with business users to guarantee that developed solutions meet their requirements and drive value.       

QUALIFICATIONS:

• A minimum of 7 years of relevant professional experience in P&C insurance (underwriting preferred). 

• Bachelor’s degree in a relevant discipline is preferred.

• Certification from the Insurance Institute of Canada (CIP) or equivalent (such as CPCU) is preferred.

• Ability to work with cross-functional global and local teams for various projects across varying time zones, as required.

• Ability to deliver efficient and creative solutions in a fast-paced environment with limited resources and minimal supervision.

• Strong interpersonal and analytical skills, with the ability to convey complex ideas clearly and effectively.         

At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job.  If you require an accommodation during the hiring process or upon hire, please inform Human Resources.  If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.