Accounting Specialist, Operations (CPA)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Would you like to join a global company that is a leader in its sector? Intact is the employer of choice to demonstrate your expertise and develop your skills! Come and share your passion with us!

Reporting to the Manager in a high-impact Banking Operations team where you’ll support critical bank partnerships, strengthen our control environment, and help modernize how we work. As a Specialist, you’ll be a hands-on partner across the business, external bank partners, drive automation, optimize products, services and controls that saves time and improves accuracy.

What you’ll do here:

• Lead and support operations across projects, compliance, KPI analysis, documentation and reconciliation to deliver timely, accurate and scalable processes
• Collaborate with internal and external partners on bank account management, merchant services, and various product and service management as part of regular maintenance and projects
• Prepare the annual bank service fee budget – analyze monthly variance drivers and recommend cost optimization strategies
• Identify process gaps and recommend improvements with a focus on automation and innovation
• Collaborate with cross-functional teams to support departmental goals and finance transformation initiatives
• Support the Manager to maintain a robust internal control environment; ensure processes and controls are well designed, documented with control evidence
• Prepare clear, audit-ready analyses and communicate work performed to internal and external auditors
• Lead and deliver assigned initiatives and/or ad hoc requests end-to-end by defining the approach, coordinating with stakeholders and managing timelines through completion
• Handle ad hoc requests with urgency and ownership

What you bring:

• CPA or CTP - is required
• Minimum 3-years experience within Operational Banking or Finance & Accounting - is required
• Solid understanding of commercial banking products, payment methods, and best practice fraud prevention
• Advanced Microsoft Office (Excel, Power BI)
• Strong communication skills—clear, concise writing and confident verbal communication
• Continuous-improvement mindset with a track record of identifying automation opportunities, implementing solutions, and identifying process improvements
• Systems: Working knowledge of Oracle ERP Cloud (or similar ERP)
• Excellent analytical skills and a systematic approach to problem-solving; proactive curiosity to understand business operations end-to-end
• Meticulous attention to detail with a passion for accuracy, compliance, and well-documented work
• Collaborative interpersonal style; able to work effectively with stakeholders at all levels, including management and external partners
• Industry familiarity: Knowledge of the P&C insurance sector is a strong asset

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.