WHO WE ARE
Grey Health is the culmination of the rich legacies of two powerhouse brands — Grey and TANK. With borderless employees spread across 20 studios in 18 countries, we all work collaboratively with one mission in mind: to deliver famously effective ideas that drive business results for top tier clients in the health and wellness market. In 2023, Grey was named a Top 100 Most Loved Workplace and our agency network and the Grey Group, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity.
Grey and TANK, while maintaining their distinct brands, leverage shared resources and strategic direction for global growth.
POSITION OVERVIEW
We are looking for a highly motivated Account Supervisor to take on the day-to-day leadership of omni-channel tactics for a large Health and Wellness brand. In this role, the candidate will be responsible for collaborating with client channel leads and cross-functional partners. Reporting to the VP, the candidate will be responsible for developing and mentoring junior team members.
As the main day-to-day client contact, this individual will lead assigned projects by setting priorities, organizing work-streams, and collaborating with Planning, Project Management, and Creative departments to write a strong and inspiring agency brief and concept based on the client’s initial brief. The individual will also provide client-service administration, including preparing client status and activity reports, attending meetings and conference calls, compiling reports and competitor trend analyses, scheduling (in partnership with the Project Manager and Financial partners), and organizing logistics. Additionally, the candidate will supervise and provide mentorship and guidance to junior members of the team, including oversight of the Assistant Account Executives, and continually seek ways to add value to the client agency relationship.
KEY RESPONSIBILITIES
- Assume the role of main day-to-day client contact
- Set priorities, organize workstreams, and assume a leadership role for assigned projects
- Collaborate with Planning, Project Management, and Creative departments to write a strong inspiring agency brief and concept based on the client’s initial brief
- Provide client-service administration, including preparing client status and activity reports, attending meetings and conference calls, compiling reports and competitor trend analyses, scheduling (in partnership with your Project Manager and Financial partners), and organizing logistics
- Populate and distribute weekly/monthly status reports to key stakeholders
- Respond promptly to all client and internal requests
- Influence the development of the highest quality creative work by sharing knowledge of the client, business, and brand and demonstrate strong creative judgement and strategic recommendations
- Develop strong relationships with clients across various disciplines and business areas throughout the organization, including Creative, Strategy/Planning, Project Management, and Production teams
- Supervise and provide mentorship and guidance to junior members of the team, including oversight of the Account Coordinators.
- Continually seek ways to add value to the client agency relationship
WHAT YOU WILL NEED
- At least 4+ years of industry experience in a well-established account role with a proven track record including AOR and large brand experience
- Experience working across all channels
- Solid verbal communication skills, with experience presenting to all levels of clients
- Experience working with large teams in a client-facing role
- Excellent written and presentation skills
- Able to gracefully handle multiple projects in a fast-paced environment
- DTC pharmaceutical experience preferred
WHAT WE HAVE TO OFFER
Challenging Work - As leaders in the health advertising industry, we thrive on solving complex problems and innovation. Each employee is encouraged to bring their best ideas forward to solve problems.
Dedicated Team - It’s in our DNA to work hard and play hard: celebrate our wins, laugh and have fun. At TANK WW, everyone is valued and plays an important role in our shared success. We care for our people and our clients.
Global Community - Support from the WPP People community and bring your contribution to a greater good while collaborating on WPP strategic projects or initiatives.
Perks and Benefits -The wellness of our employees is at the core of our business, therefore we offer competitive benefits:
- Competitive compensation package
- Extensive Group Insurance Program on Day 1
- Vacation according to experience
- Paid Christmas shutdown
- Extended long weekends on statutory holidays - Tank Days (extra days off annually)
- Work-life balance measures
Tank Worldwide is committed to providing a barrier-free work environment. As such, we will make accommodations available to applicants with disabilities upon request during the recruitment process.
Tank Worldwide is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, family or parental status, or any other status protected by the laws or regulations in the province where we operate. At Tank, we value the insights and innovation that diverse and inclusive teams bring to work.
