White Cap Logo

White Cap

Account Manager

Reposted One Month Ago
Be an Early Applicant
In-Office
L4K 2M9, Concord, ON, CAN
Mid level
In-Office
L4K 2M9, Concord, ON, CAN
Mid level
The Account Manager drives sales growth, manages customer relationships, resolves service issues, and collaborates with team members for business development.
The summary above was generated by AI

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross-sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities and Key Accountabilities

  • Conducts business out in the field via face-to-face interactions with both potential and existing customers.

  • Increases customer value through cross-selling.

  • Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.

  • Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities.

  • Develops and sustains sales relationships with key decision-makers and influencers on all levels of an organization.

  • Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues.

  • Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.

  • Maintains and submits all required sales administration reports. Regularly attends company meetings.

Nature and Scope

  • Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.

  • Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.

  • May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • Typically requires overnight travel less than 10% of the time.

Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

  • Knowledge of Miller Heiman’s Strategic Selling and Large Account Management Process concepts.

  • Prior experience in telesales and possession of proven phone sales skills.

  • Knowledge in company product line.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

Minimum Pay

$0.00

Similar Jobs

Yesterday
Remote or Hybrid
Canada
Junior
Junior
Cloud • Information Technology • Productivity • Software • Automation
Grow revenue within existing emerging-growth customer accounts by identifying expansion opportunities, increasing platform adoption, and driving upsell and cross-sell. Advise C-level stakeholders, develop account plans, design implementation strategies, identify customer needs, coordinate cross-functional resources, forecast sales, and manage pipeline, bookings, and account metrics. The role is hybrid in Vancouver with in-office days Tuesday through Thursday.
Top Skills: Boomi Enterprise Platform
Yesterday
Remote or Hybrid
Canada
Senior level
Senior level
Cloud • Information Technology • Productivity • Software • Automation
Manage and grow a portfolio of mid-market clients as a trusted advisor and primary contact. Identify upsell and cross-sell opportunities, develop account plans, advise C-level stakeholders, propose business solutions, coordinate post-sale implementation, forecast sales, and drive pipeline and bookings growth.
Top Skills: Boomi Enterprise PlatformMeddpicc
22 Days Ago
In-Office or Remote
3 Locations
Senior level
Senior level
Productivity • Software • App development • Automation
Own and expand a portfolio of strategic enterprise B2B SaaS accounts across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, Salesforce CRM proficiency, and experience managing complex, multi-million-dollar account portfolios.
Top Skills: SaaSSalesforce CRM

What you need to know about the Toronto Tech Scene

Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account