Jobs at White Cap

Handle inbound and outbound sales via phone, email, and in person; identify customer needs, upsell products, process orders and payments, arrange deliveries, track orders, and provide customer service and issue resolution. Maintain product knowledge and follow pricing and warranty policies.

Provide account-level support to National Account Managers: pricing, order and quote entry, issue resolution, backorder management, KPI reporting, project tracking, and customer relationship maintenance to drive service and revenue improvements.

This apprenticeship role trains a general machinist in a supportive environment. Responsibilities include machining, interpreting designs, and supporting maintenance tasks.

Corporate intern gains hands-on experience across functions (marketing, HR, IT, sales, operations, finance, logistics, merchandising). Conducts analyses, produces recommendations, supports projects and process improvements, communicates issues, and may assist research or special initiatives under general supervision.

Own and grow relationships with largest national customers, manage a $50M-$100M portfolio, develop C-suite account strategies, secure category programs, leverage analytics, coordinate cross-functional teams, and drive sales growth with frequent overnight travel.

Manage and grow sales within an assigned customer base through prospecting, cross-selling, relationship building, forecasting, and resolving customer service issues. Work primarily in the field, maintain product knowledge, submit sales reports, and collaborate with internal teams to meet sales targets.

The Account Manager drives sales growth, manages customer relationships, resolves service issues, and collaborates with team members for business development.

Handle inbound and outbound sales to generate opportunities and upsell via phone/email. Provide customer service, input and track orders, prepare estimates/proposals, price products, manage projects and resolve issues to meet sales and margin goals.

Gather, analyze, normalize, and validate disparate data files for upload into master data management systems. Support Purchasing, Sales, Sourcing, and Pricing with data guidance and analysis. Maintain product, vendor, customer, cost, and price files; identify automation opportunities; resolve data discrepancies and train or guide junior staff.

Lead category strategy and P&L for one or more product categories: assortment planning, supplier development and negotiation, pricing, forecasting, merchandising representation, and cross-functional execution to drive sales, margin, inventory turns, and EBITDA. Manage teams and deliver operational plans aligned to short- and long-term goals while ensuring regulatory and safety compliance.

Monitor customer accounts to minimize risk, perform account analysis, conduct periodic audits, and generate credit review reports. Provide guidance to junior personnel and improve departmental efficiency.

Drive product sales and specification adoption by architects, engineers, DOTs, and contractors through technical presentations, training, solution design, and relationship building. Monitor market and competitors, support product launches, provide field feedback to internal teams, and maintain CRM records. Frequent overnight travel required; acceptable motor vehicle record needed.