The Account Manager is responsible for building long-term relationships with customers and partners, driving growth through collaboration, and ensuring customer satisfaction by managing key accounts and resolving escalations.
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of winning sales team. The Account Manager will be responsible to build long term relationship with customers and partners to drive profitable growth for SOTI. You will interact with key internal and external stakeholders in order to ensure timely execution for our customers.
Responsibilities
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Forecast and track key account metrics
- Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
- Assist with high severity requests or issue escalations as needed
- Establishes productive, professional relationships with key personnel in assigned partner accounts.
- Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
- Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
Qualifications
- 5-10 years of experience in Sales or Business Development within the Tech Industry
- Proven success in developing and managing partner relationships and driving ongoing revenue results
- Knowledge of Enterprise Mobility Management or comparable market space, competitors, trends and related industries
- Extensive Strategy Development, Partnership Management or Business Development experience
- Proven ability to work independently in a dynamic sales environment
- Strong analytical and reasoning skills with respect to technical, contractual and financial negotiations
- Demonstrate a desire to learn and grow within position, and proactively pursue such growth and learning opportunities
- Experience meeting and exceeding sales quota
- Ability to excel in a team-oriented, collaborative, and fast-paced environment
- Bachelor’s degree in a business, marketing or engineering discipline or equivalent industry experience.
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If you want to bring your ideas to life, apply at SOTI today. Use of Artificial Intelligence in Hiring SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact [email protected].We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [email protected].Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.
SOTI Mississauga, Ontario, CAN Office
Suite 1100,, Mississauga, ON , Canada, L5R 3G5,
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