Account Manager - DIY

About us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve expanded our reach and grown exponentially across many teams, from digital and direct, to field sales, and our growing number of Dyson Demo stores. 

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.  

Dyson has a reputation for developing products that are both different and better. But coming up with revolutionary products is just the beginning – our success relies on our ability to get our products on the market. This is where our Sales team comes in. You will manage and develop trading relations with a portfolio of national retailers. You’ll achieve sales, profit and inventory objectives, propose strategies, and confidently see them through – all the while questioning convention and looking at new ways to do things. 

About the role

• Deliver profit, net revenue and volume targets for your national accounts

• Manage individual promotional budgets

• Use accurate and detailed planning to deliver sales forecasts

• Conduct ROI analysis, ensuring effective and optimized investment and business planning to maximize Gross Margin delivery and promotional lift

• Develop and execute account-specific plans in partnership with the Territory Sales Management team

• Contribute to overall strategic planning activity

• Negotiate trading agreements within your portfolio, ensuring financial compliance with trading terms

• Liaise with Territory Sales Managers, receiving and acting on feedback from stores and the marketplace

• Identify and develop new business opportunities

About you

• University degree

• 3-4 years of retail account management experience (ideally working with premium brands), with an excellent track record of achievements

• Solid understanding of the consumer packaged goods industry

• Negotiation skills, with experience at Buyer level and below

• Experience creating & executing digital marketing plans with retailers

• Experience with different retail Channels in Canada, including Mass, Club, Department Store, DIY, Direct to Consumer, and Premium Beauty

• Ability to influence at Buyer level and inspire confidence across all areas of the business, both within the company and with customers

• Strong analytical skills including forecasting, business insights, and P&L management

• Ability to identify the root cause of complex problems, generate creative solutions, and build strategic plans

• Financial awareness, in particular the ability to manage budgets and de-code profit and loss accounts

• Excellent presentation and communication skills

• Proven team spirit

• Engaging, driven and dynamic personality

• Computer skills, with a comprehensive knowledge of MS Word, Excel and PowerPoint

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Dyson is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.