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Workiva

2025 Summer Intern - CPX Operations

Posted Yesterday
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Remote
Hiring Remotely in USA
Internship
Remote
Hiring Remotely in USA
Internship
The Customer and Partner Operations Intern will assist with data collection, communication development, process audits, and create internal resources. This role involves analytical tasks and facilitating customer engagement campaigns while developing professional skills across various functions.
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When can you expect to hear back?

We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without updates for a few weeks to give us time to connect with all potential candidates before wrapping up the recruitment season. Check out our tentative timeline below to see when you can expect to hear from us! 

  • All postings close: February 21st, 2025 

  • Interviews: Early to Mid March

  • Offers: By end of March

2025 Start Dates:

This position has opportunities to start in the Summer. Please see our start date below and let us know your availability.

  • Summer Internships: Monday, May 19, 2025 (40/hours per week max)

Job Description

The Customer and Partner (CPX) Operations Intern will work closely with the CPX Operations Enablement, Communications, and/or Resourcing teams to develop interactions with customers and employees. You’ll work with many other teams at Workiva covering a wide range of activities, from operational and analytical tasks to digital engagements with customers and partners, all while building skills and experiences. 

What You’ll Do:

  • Gain skills across communication development, data-driven business decisions, change management, process improvement, and technical proficiency 

  • Create internal and external resources, visuals, and communications 

  • Assist with data collection and analytics for a variety of projects

  • Audit internal processes and identify opportunities for improvement

  • Use a range of editing software to trim, arrange, and edit recorded video sequences

  • Facilitate 1:many customer communication campaigns and engagements

  • Assist with creating enablement materials for new hires

  • Support and organize internal communication channels

  • Scope professional development and other employee training resources

What You’ll Need:

Minimum Qualifications

  • Must be currently enrolled in a degree-seeking program, preferably in Communications, Management, Business Analytics, or related program

Preferred Qualifications

  • Ability to multi-task and adapt to shifting priorities and responsibilities 

  • Strong communication skills, both verbal and written

  • Self-motivated with a strong focus on action, results and continuous improvement 

  • Interest in building a career in data analytics, communication, and/or enablement

  • Proficiency using Microsoft Office and G Suite a plus

Travel Requirements and Work Conditions:

  • Minimal travel 

  • Reliable internet access for any period of time working remotely, not in a Workiva office

  • Must be authorized to work in the United States and not require sponsorship now or in the future

How You’ll Be Rewarded

✅ Salary range in the US: $21.00 - $21.00

✅ 401(k) participation and match

✅ Paid sick leave

✅ A unique opportunity to further your learning experience through additional internship seasons

Workiva is an Equal Employment Opportunity and Affirmative Action Employer.  We believe that great minds think differently.  We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation.  Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.  We strongly encourage and welcome people from historically marginalized groups to apply.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

Top Skills

Google Suite
MS Office

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