Teams at Zip

The Senior IT Engineer will lead onsite operations, automate workflows, enhance network security, and provide high-touch support for IT systems.

The Payment Operations Specialist role involves providing customer support for payment issues, resolving challenges, and collaborating with teams to ensure high customer satisfaction. Responsibilities include communication via Intercom, process documentation, and supporting ad-hoc projects.

The Senior Technical Enablement Manager will lead the readiness of the Solutions Engineering team, designing onboarding programs, driving ongoing training, and measuring performance for improved technical delivery in a SaaS environment.