Jobs at Zip

The Customer Success Manager will manage a diverse portfolio of clients, driving customer success through engagement, training, and proactive support while collaborating with various internal teams.

Manage marketing-sourced leads from webinars, events, and content syndication; nurture historic leads; qualify and create opportunities for the revenue team; act as a sales-marketing liaison; run experiments to improve GTM processes and evangelize Zip's product.

As a Software Engineer at Zip, you'll design and build core products and features, collaborate with teams, write high-quality code, and develop AI-driven features while tackling complex technical challenges.

As a Software Engineer Intern, you will work on core products at Zip, building reliable and scalable features, writing quality code, and collaborating with teams.

The Manager of Business Development will lead a team generating outbound interest, mentoring BDRs, and collaborating with sales leadership to achieve quotas.

The Tech Lead Manager will oversee the Core Infrastructure team, manage engineers, contribute to technical projects, and drive modernization and observability initiatives.

Lead strategy and execution to expand Zip into new markets and product verticals. Identify and validate high-impact use cases, run rapid experiments and customer research, and launch scalable enterprise-ready offerings. Align GTM, enablement, and sales, and maintain strong customer relationships to drive product-market fit and growth.

Manage customer relationships, drive customer success and adoption of Zip's platform, and collaborate with teams to improve processes. Act as a trusted advisor to clients, focusing on transforming B2B purchasing management.

Own Zip's account universe, territory carving methodology, and enrichment strategy. Manage data quality across Salesforce, run annual data refreshes with vendors, build GTM analytics, automate workflows with AI, and partner with sales and Business Systems to execute territory and routing changes.

Lead onboarding and implementation of procurement tools for new customers, manage requirements, and ensure customer satisfaction through training and configurations.

The Senior IT Engineer will lead onsite operations, automate workflows, enhance network security, and provide high-touch support for IT systems.

As a Senior Product Manager, you'll lead the Payment Controls team to enhance payment systems, mitigate fraud, and streamline vendor payments while collaborating closely with engineering and design teams.

The Enterprise Account Executive will drive sales cycles for Zip's AI procurement platform, engage with prospects, and build strong client relationships while adapting sales processes in a hyper-growth environment.

The Business Development Representative will generate new business through outbound leads, collaborate with account executives, and identify industry needs while adapting to a fast-paced environment.

The Senior Technical Enablement Manager will lead the readiness of the Solutions Engineering team, designing onboarding programs, driving ongoing training, and measuring performance for improved technical delivery in a SaaS environment.

Design and build scalable architecture and tooling for Zip's engineers. Lead initiatives to enhance performance, reliability, and quality of software development processes.

The Solutions Manager will lead onboarding new enterprise customers, manage project implementation, train key stakeholders, and ensure customer satisfaction. This role requires strong communication, attention to detail, and experience in B2B SaaS, specifically in procurement and ERP systems.