Jobs at Zip

As a Senior Product Manager, you'll lead the Payment Controls team to enhance payment systems, mitigate fraud, and streamline vendor payments while collaborating closely with engineering and design teams.

Lead onboarding and implementation of procurement tools for new customers, manage requirements, and ensure customer satisfaction through training and configurations.

The Senior IT Engineer will lead onsite operations, automate workflows, enhance network security, and provide high-touch support for IT systems.

Own Zip's account universe, territory carving methodology, and enrichment strategy. Manage data quality across Salesforce, run annual data refreshes with vendors, build GTM analytics, automate workflows with AI, and partner with sales and Business Systems to execute territory and routing changes.

The Enterprise Account Executive will drive sales cycles for Zip's AI procurement platform, engage with prospects, and build strong client relationships while adapting sales processes in a hyper-growth environment.

Join Zip's Core Infrastructure team to design, build, and operate global multi-region architectures. Own infrastructure components such as Kubernetes, AI infra, observability, deployment pipelines, and cost optimization. Collaborate with engineering teams to ensure scalable, reliable systems and support Zip's product roadmap.

Lead strategic oversight of large, complex enterprise implementations, redesign implementation methodologies and governance for scale, mentor and develop implementation and solutions teams, and align cross-functionally to ensure quality, risk mitigation, and customer value realization.

The Business Development Representative will generate new business through outbound leads, collaborate with account executives, and identify industry needs while adapting to a fast-paced environment.

Design, standardize, and maintain scalable Workday Financials and procurement integration templates. Partner with Engineering, Product, and pre-sales to convert bespoke customer implementations into reusable assets, document best practices, troubleshoot integrations, and drive consistency across ERP integration workflows.

The Senior Technical Enablement Manager will lead the readiness of the Solutions Engineering team, designing onboarding programs, driving ongoing training, and measuring performance for improved technical delivery in a SaaS environment.

Design, build, and manage post-sales onboarding and ongoing enablement programs for Solutions, Implementation, Support, and CSM teams. Maintain enablement content in LMS and knowledge repositories, create assessments and dashboards, translate field feedback into scalable training, and align programs to metrics like TTV, CSAT, and NRR.

Design and build scalable architecture and tooling for Zip's engineers. Lead initiatives to enhance performance, reliability, and quality of software development processes.

The Solutions Manager will lead onboarding new enterprise customers, manage project implementation, train key stakeholders, and ensure customer satisfaction. This role requires strong communication, attention to detail, and experience in B2B SaaS, specifically in procurement and ERP systems.

The Customer Success Manager will manage a diverse portfolio of clients, driving customer success through engagement, training, and proactive support while collaborating with various internal teams.

Lead and scale North American Commercial sales (30–40 AEs via first-line managers). Own new business revenue, engage in high-stakes deals over $100K, hire and develop managers, enforce pipeline and forecast discipline, and build programs to drive pipeline generation and sales productivity across cross-functional partners.

As a Software Engineer at Zip, you'll design and build core products and features, collaborate with teams, write high-quality code, and develop AI-driven features while tackling complex technical challenges.

Manage customer relationships, drive customer success and adoption of Zip's platform, and collaborate with teams to improve processes. Act as a trusted advisor to clients, focusing on transforming B2B purchasing management.

The Manager of Business Development will lead a team generating outbound interest, mentoring BDRs, and collaborating with sales leadership to achieve quotas.

Drive new business by prospecting, qualifying, demoing, and closing enterprise customers for Zip's procurement SaaS. Become a product and procurement expert, use sales intelligence tools to manage deals, shape sales processes, and collaborate in a fast-growing startup environment.

Lead creation and scaling of Zip's PMO: define governance, methodologies, tooling, and metrics; hire and mentor project managers; own complex enterprise implementations; manage portfolio governance, cross-functional collaboration, and executive escalations to drive timely delivery and client satisfaction.