Jobs at Zip

The Business Development Representative will generate new business through outbound leads, collaborate with account executives, and identify industry needs while adapting to a fast-paced environment.

The Payment Operations Specialist role involves providing customer support for payment issues, resolving challenges, and collaborating with teams to ensure high customer satisfaction. Responsibilities include communication via Intercom, process documentation, and supporting ad-hoc projects.

Design and build scalable architecture and tooling for Zip's engineers. Lead initiatives to enhance performance, reliability, and quality of software development processes.

Develop and enhance database access layers, ensure scalability and performance, and collaborate with product teams to design features for Zip's proprietary databases.

The Solutions Manager will lead onboarding new enterprise customers, manage project implementation, train key stakeholders, and ensure customer satisfaction. This role requires strong communication, attention to detail, and experience in B2B SaaS, specifically in procurement and ERP systems.

As a Software Engineer at Zip, you'll design and build core products and features, collaborate with teams, write high-quality code, and develop AI-driven features while tackling complex technical challenges.

The role will involve technical enablement and template ownership for Zip's ERP and integration ecosystem, improving implementation quality and efficiency.

The Senior Technical Recruiter will lead the recruitment process for software engineering positions, partnering with leadership to attract and hire top talent, manage candidate experience, and optimize recruiting metrics.

The Manager of Business Development will lead a team generating outbound interest, mentoring BDRs, and collaborating with sales leadership to achieve quotas.

As a Software Engineer Intern, you will work on core products at Zip, building reliable and scalable features, writing quality code, and collaborating with teams.

The Senior Manager, Commercial Sales leads a sales team to achieve growth targets, improve sales efficiency, and foster customer relationships while mentoring Account Executives.

The Tech Lead Manager will oversee the Core Infrastructure team, manage engineers, contribute to technical projects, and drive modernization and observability initiatives.

As a Senior Technical Support Engineer, you will troubleshoot complex issues, partner with engineering, and advocate for customer needs while improving processes and documentation.

Lead strategy and execution to expand Zip into new markets and product verticals. Identify and validate high-impact use cases, run rapid experiments and customer research, and launch scalable enterprise-ready offerings. Align GTM, enablement, and sales, and maintain strong customer relationships to drive product-market fit and growth.

Manage customer relationships, drive customer success and adoption of Zip's platform, and collaborate with teams to improve processes. Act as a trusted advisor to clients, focusing on transforming B2B purchasing management.

Lead onboarding and implementation of procurement tools for new customers, manage requirements, and ensure customer satisfaction through training and configurations.

Lead and manage a high-performing sales team, achieve growth targets, optimize sales processes, and develop strategies to improve productivity.

As a Senior Product Manager, you'll lead the Payment Controls team to enhance payment systems, mitigate fraud, and streamline vendor payments while collaborating closely with engineering and design teams.

The Customer Success Manager will manage a diverse portfolio of clients, driving customer success through engagement, training, and proactive support while collaborating with various internal teams.