Jobs at Zip

Manage customer relationships, drive customer success and adoption of Zip's platform, and collaborate with teams to improve processes. Act as a trusted advisor to clients, focusing on transforming B2B purchasing management.

The Manager of Business Development will lead a team generating outbound interest, mentoring BDRs, and collaborating with sales leadership to achieve quotas.

Drive new business by prospecting, qualifying, demoing, and closing enterprise customers for Zip's procurement SaaS. Become a product and procurement expert, use sales intelligence tools to manage deals, shape sales processes, and collaborate in a fast-growing startup environment.

Lead creation and scaling of Zip's PMO: define governance, methodologies, tooling, and metrics; hire and mentor project managers; own complex enterprise implementations; manage portfolio governance, cross-functional collaboration, and executive escalations to drive timely delivery and client satisfaction.

The Tech Lead Manager will oversee the Core Infrastructure team, manage engineers, contribute to technical projects, and drive modernization and observability initiatives.

Lead strategy and execution to expand Zip into new markets and product verticals. Identify and validate high-impact use cases, run rapid experiments and customer research, and launch scalable enterprise-ready offerings. Align GTM, enablement, and sales, and maintain strong customer relationships to drive product-market fit and growth.

Lead and scale a quota-carrying Account Management team for high-volume commercial accounts. Hire, mentor, forecast, diagnose pipeline gaps, drive multi-threaded expansion, participate in customer conversations, design KPIs/incentives, and partner cross-functionally to improve retention and expansion.

Own Zip's account universe, territory carving methodology, and enrichment strategy. Manage data quality across Salesforce, run annual data refreshes with vendors, build GTM analytics, automate workflows with AI, and partner with sales and Business Systems to execute territory and routing changes.

Lead onboarding and implementation of procurement tools for new customers, manage requirements, and ensure customer satisfaction through training and configurations.

As a Senior Product Manager, you'll lead the Payment Controls team to enhance payment systems, mitigate fraud, and streamline vendor payments while collaborating closely with engineering and design teams.

The Senior IT Engineer will lead onsite operations, automate workflows, enhance network security, and provide high-touch support for IT systems.

The Enterprise Account Executive will drive sales cycles for Zip's AI procurement platform, engage with prospects, and build strong client relationships while adapting sales processes in a hyper-growth environment.

Join Zip's Core Infrastructure team to design, build, and operate global multi-region architectures. Own infrastructure components such as Kubernetes, AI infra, observability, deployment pipelines, and cost optimization. Collaborate with engineering teams to ensure scalable, reliable systems and support Zip's product roadmap.

The Business Development Representative will generate new business through outbound leads, collaborate with account executives, and identify industry needs while adapting to a fast-paced environment.

Design, standardize, and maintain Oracle EBS R12 integration templates; translate complex customer environments into reusable assets; support pre-sales; collaborate with Engineering, Product, and Design to ensure scalable, repeatable ERP integrations and drive best-practice technical implementation standards.

The Senior Technical Enablement Manager will lead the readiness of the Solutions Engineering team, designing onboarding programs, driving ongoing training, and measuring performance for improved technical delivery in a SaaS environment.

Design and build scalable architecture and tooling for Zip's engineers. Lead initiatives to enhance performance, reliability, and quality of software development processes.

The Solutions Manager will lead onboarding new enterprise customers, manage project implementation, train key stakeholders, and ensure customer satisfaction. This role requires strong communication, attention to detail, and experience in B2B SaaS, specifically in procurement and ERP systems.

The Customer Success Manager will manage a diverse portfolio of clients, driving customer success through engagement, training, and proactive support while collaborating with various internal teams.

Manage marketing-sourced leads from webinars, events, and content syndication; nurture historic leads; qualify and create opportunities for the revenue team; act as a sales-marketing liaison; run experiments to improve GTM processes and evangelize Zip's product.