Jobs at Zensurance

Lead end-to-end UX design for customer-facing and internal insurance applications, from research and discovery through prototyping, launch, and optimization. Simplify complex insurance workflows, create service blueprints, use analytics and A/B testing, collaborate with product and engineering teams, evolve the design system, ensure accessibility, and mentor junior and intermediate designers.

Serve as the Tier 3 technical escalation owner: diagnose and fix code-level production issues across Node/TypeScript/AWS systems, deploy fixes, build runbooks, analyze incident trends, drive process improvements, and mentor the Application Support team.

Own and maintain data platform infrastructure: provision Snowflake via Terraform, build CI/CD for dbt, implement data quality and observability, extend the OpenMetadata catalog, create developer tooling and reproducible environments, and ensure secure, production-ready data pipelines.

The Senior Business Operations Manager will drive growth through strategic project management, data analysis, and cross-departmental collaboration to enhance performance and operational excellence.

Design and maintain scalable test automation frameworks (E2E, integration, load), embed tests into CI/CD, balance automated and manual testing, improve system resilience, use security and accessibility tooling, mentor engineers, and drive quality strategy across the platform.

Own integration design and strategy for Salesforce and connected systems. Architect data ownership and ERDs, build robust code-driven integrations (REST, SOAP, webhooks), ensure retries/idempotency/reconciliation, replace brittle no-code flows, implement CI/CD and metadata-as-code, build observability and runbooks, and partner with engineering, IT, and business stakeholders to operationalize integrations.