Search the 5 jobs at Yotpo

As the Manager, Implementation Team at Yotpo, you will lead a team of Implementation Managers to drive continuous improvement and success for customers. Your responsibilities include managing team performance, developing team members, building a customer-centric culture, and collaborating with cross-functional teams. You should have 2+ years of experience managing high-performing Customer Success teams, experience in eCommerce and website platforms, strong analytical and communication skills, and a Bachelor's degree or equivalent experience.

Seeking a dynamic and versatile client-facing Customer Success Manager to foster strong client relationships, understand their needs, and drive customer growth and satisfaction with Yotpo products. Responsibilities include consulting with clients on optimizing acquisition, retention, and LTV, providing tailored solutions, conducting business reviews, and collaborating with internal teams. Must be an e-commerce marketing expert with ambition, ownership mentality, stamina, collaboration skills, and a winning mindset.

Seeking a dynamic Customer Marketing Strategist to foster strong client relationships, understand client needs, and drive customer growth and satisfaction with Yotpo products. Responsibilities include consulting on acquisition, retention, and LTV optimization, advising clients on business challenges, and building trust through tailored solutions and renewals.

The Key Accounts Manager at Yotpo works with large brands to inspire captivating customer experiences in eCommerce, refining sales messaging, creating new opportunities, and exceeding revenue targets. This role requires 5+ years of software sales experience and expertise in working with C-level executives.

Yotpo is seeking a Customer Success Manager to act as a strategic advisor for clients, build and maintain strong relationships, drive upsells and cross-sells, leverage data for optimization, advocate for customer solutions, and identify growth opportunities. The ideal candidate should have experience in CSM or Account Management roles, a retention mindset, collaborative relationship-building skills, and the ability to manage multiple projects in a fast-paced environment.