Teams at Xello

Manage a portfolio of school and district accounts to drive renewals, adoption, and retention. Build success plans, deliver web-based training, address client issues, document interactions in Salesforce, escalate product bugs, and collaborate with internal teams to improve client outcomes and support revenue growth.

Manage a portfolio of school district accounts to drive renewals, reduce churn, and grow revenue. Build success plans, coach clients on product use, coordinate training/demos, resolve issues with internal teams, document interactions in Salesforce, and proactively identify opportunities and product improvements to increase adoption and retention.

Lead Xello's technical strategy and architecture, guide engineering leaders, drive CI/CD, AI adoption, technical debt prioritization, reliability, and hiring for scalable SaaS systems.