Jobs at Wrapbook

The Senior People Programs Manager will design and lead People programs to enhance employee engagement, leadership, and organizational development, utilizing AI tools strategically to improve processes and outcomes.

The Client Operations Program Manager drives execution across several teams, ensuring projects are on track and facilitating decision-making while maintaining clear communication and accountability across functions.

Lead the accounting function for a fintech platform, ensuring compliance, driving automation, and building a high-performing team. Oversee financial systems and reporting.

Own daily client funds cash reconciliations, investigate and resolve differences, record manual journal entries, document end-to-end money movement, partner cross-functionally, and help define and automate reconciliation processes including AI-assisted initiatives.

Own post-sale operational reliability by diagnosing workflow friction across onboarding, success, and support; design and implement scalable Salesforce-enabled workflows; ensure data integrity and trusted metrics; support reporting cadences; drive automation, change management, and cross-functional alignment to improve efficiency and customer experience.

As a Customer Success Manager at Wrapbook, you will manage the relationship with Film & TV clients, driving feature adoption and satisfaction while collaborating with various teams to ensure smooth operations.

Lead and establish the Customer Marketing function, focusing on lifecycle strategy, community engagement, and cross-functional collaboration to enhance customer experience and advocacy.

The GTM Systems Engineer will design, build, and maintain Salesforce systems, create automations, manage data, and improve workflows for revenue operations.

As a Customer Support Specialist III, you'll assist crew members and clients with product inquiries, troubleshoot technical issues, manage case backlogs, and support workflow improvements. You'll collaborate cross-functionally to ensure timely and accurate resolutions while maintaining a high standard of customer support.

As a Senior Product Manager, you'll drive product strategy for Wrapbook's tech enablement team, collaborating cross-functionally and managing product roadmaps and execution for critical features.