Jobs at World Education Services

Lead B2B and B2C content marketing strategy and execution across channels to drive revenue and engagement. Manage a Content Marketing Analyst and freelance writers, provide editorial oversight, develop campaigns, optimize via analytics, and collaborate with cross-functional teams to improve customer experience and lead generation.

Lead external communications and public affairs for Canada, develop and execute influence and messaging strategies, manage media relations and one direct report, coordinate with cross-functional teams and agencies, track metrics, implement issues management, and advise senior leadership to grow WES's profile and influence in Canada.

Lead relationship-building and stewardship with immigrant-led organizations; design and deliver capacity-sharing, learning, and convening initiatives; develop readiness measurement systems; manage staff and coordinate internally to translate partner insights into inclusive, non-extractive systems-change practice and scalable community convenings.

Coordinate end-to-end grant administration, maintain and analyze grant and donor data, manage surveys and reporting, support payments and applicant/grantee relations, recommend process improvements, and provide project and administrative support to the grantmaking team.

Support planning and delivery of multi-stakeholder convenings and capacity-sharing activities: coordinate logistics, agendas, facilitation support, partner engagement, capture field insights, and refine convening tools to strengthen collaboration and collective action across initiatives.

Plan and deliver capacity-sharing activities and convenings that build partner readiness for systems change. Manage logistics, design inclusive learning agendas, facilitate participatory experiences, synthesize partner insights into recommendations, and coordinate across internal teams to drive continuous improvement and collective action.

The CTO will lead WES's technology strategy, oversee the technology team, manage digital transformation initiatives, and ensure technology aligns with organizational goals.

Lead development of workforce management capabilities for Customer Service: build contact volume forecasts, capacity and headcount models, manage BPO partner planning and performance, support budgeting and long-term staffing, and present workforce insights to senior leadership.

The AD, Digital Engagement will drive digital engagement strategies, manage a team, optimize digital channels, and measure performance to support WES's mission.

Lead Salesforce product ownership: manage backlog, prioritize enhancements, stabilize post-launch issues, run agile ceremonies, coordinate stakeholders, drive integrations, governance, and continuous improvement to balance BAU and roadmap delivery.

Support Chief of Staff and Chief Social Impact Officer with leadership operations, calendar and meeting management, priority tracking, budgeting support, cross-team coordination, reporting, and ad-hoc project support to ensure alignment and execution across systems change initiatives.

Conduct research and analysis on labor market, career pathways, and skills; synthesize and disseminate insights; lead knowledge mobilization; maintain cross-country learning agendas and knowledge systems (e.g., SharePoint); manage research consultants and collaborate with communications and program teams to inform strategy and practice.

Coordinate day-to-day implementation of Career Pathways initiatives across Canada and the U.S., including planning, partner engagement, event logistics, milestone tracking, documentation, and synthesizing learnings for leadership to support continuous improvement.

Conduct learning needs analyses, define measurable objectives, and design e-learning and instructor-led modules using ADDIE. Convert existing materials with Articulate and AI-assisted tools, create assessments using Bloom's Taxonomy and the Kirkpatrick model, leverage UKGPro LMS for deployment and reporting, and manage multiple projects with SMEs to ensure quality and timely delivery.