Jobs at WM

Manage and retain major enterprise accounts through consultative selling, contract and renewal management, RFP/RFQ responses, cross-functional coordination, and identifying growth and efficiency opportunities. Serve as primary customer contact, maintain accurate records in internal systems, resolve service/billing issues, and support compliance in regulated sectors.

Participate in an up-to-18-month landfill operations training program to develop skills in safety, environmental compliance, heavy equipment, personnel management, landfill construction, gas and leachate management, finance, community relations, and operations reporting. Complete training curriculum, mentor programs, hands-on projects, and interim management assignments to prepare for Operations Manager and District Manager roles.

Receive, segregate, and load paper for shredding and baling; operate and maintain baling and shredding machinery; stage/load bales for shipment; operate forklifts and perform preventative maintenance; maintain clean, secure, and safe plant operations; perform nightly truck and equipment checks and other assigned warehouse duties.

Inside Account Executive responsible for retaining and growing assigned accounts, prospecting and hunting for new customers, making outbound sales calls, renewing contracts, upselling products/services, meeting quota, managing pipeline and CRM entries (Salesforce), and collaborating cross-functionally to deliver service and achieve revenue goals.

Lead pricing analysis by building and maintaining pricing infrastructure, evaluating and recommending pricing strategies, producing advanced customer and route profitability reports, coordinating price changes with Sales/Billing, and supporting junior analysts.

Contact and retain at-risk or cancelling customers via telesales, renegotiate contracts, resolve service issues, right-size or re-price solutions, upsell where appropriate, manage assigned revenue targets, collaborate with cross-functional teams, and document activity in the CRM.